Collaboration & Productivity Services Intern Summer, 2026
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
This is a paid internship range of $22/hr - $39/hr (depending on role and qualifications) for those currently pursuing undergraduate degrees and higher rates for those currently pursuing graduate level degrees.
Sound Transit also offers a competitive benefits package with a wide range of offerings including:
- Health Benefits: We offer two choices of medical plans a dental plan and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents including a spouse or domestic partner.
- Employee Assistance Program.
- Paid Time Off: An accrual of up to 4 hours per pay period. Up to 2 floating holidays.
- Full-time interns will receive an ORCA card at no cost. This card can be used on buses trains water taxis in the Puget Sound region along with the Monorail and Seattle Streetcar.
- In addition to compensation and benefits youll find that we provide work-life balance opportunities for professional development and recognition from your colleagues.
Tentative 2026 Internship Dates:
- Semester students: May 18th to July 24th
- Quarter students: June 15th to August 21st
DEPARTMENT OVERVIEW
Sound Transits Information Technology department oversees tools and technologies our internal business teams use to transform and manage their business processes throughout the Puget Sound region Link Sounder ST Express and Tacoma Collaboration & Productivity Services Intern will support Sound Transits IT teams responsible for collaboration productivity and business transformation tools. This internship provides hands-on experience supporting user enablement customer success activities and the planning and execution of AI pilot programs across enterprise collaboration platforms. The intern will gain exposure to emerging AI technologies training and communication strategies Agile team practices and technology evaluation within a large regional transit organization.
PRIMARY DUTIES AND RESPONSIBILITIES
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional position-specific duties.
JOB DUTIES:
- Assistwith user communications product updates and learning content.
- HelpmaintainFAQs how-to guides and training materials for collaboration and AI tools.
- Support delivery of training sessions and user engagement activities.
- Assistin gathering and documenting basic user needs workflows and use cases.
- Support planning execution tracking and documentation of AI pilot programs.
- Assistwith user onboarding feedback collection and pilot outcome reporting.
- Support basic testing analysis and reporting related to AI pilots and tools.
- Participate in team meetings and Agile ceremonies as a learning contributor.
- Support special projects and respond to changing priorities.
POTENTIAL PROJECTS:
- Creating customer success and learning content for collaboration tools.
- Creatingsupportingand managing AI pilot programs from kickoff through evaluation.
- Completing short-term tasks to support the Collaboration & Productivity Services team.
MINIMUM QUALIFICATIONS:
Applicants must be a current college student in good academic standing enrolled in an accredited associate bachelors or graduate degree program in Information Technology Business Communications Learning Design or a relevant two-year certificate.
ADDITIONAL SKILLS:
- Familiarity with Microsoft 365 tools (academic or personal experience acceptable).
- Strong written verbal and organizational skills.
- Interest in customer success technology adoption and helping others.
- Interest in AI automation and emerging technologies.
- Ability to learn quickly and work collaboratively in a team environment.
PREFERRED QUALIFICATIONS:
- Exposure to Microsoft Power Platform tools.
- Experience creating instructional training or learning content.
- Basic understanding of Agile or project-based work.
- Exposure to AI tools such as Copilot ChatGPT or similar.
- Basic data analysis or reporting experience.
PHYSICAL DEMANDS/ WORK ENVIRONMENT:
- Work is performed in a standard office environment.
- May be subject to standing walking bending reaching stooping and lifting of objects up to 25 pounds;may occasionally be exposed to dangerous machinery when visiting job sites during construction and when working in the field.
- The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class.
Required Experience:
Intern
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
About Company
Sound Transit is transforming how the Greater Seattle area moves by planning, building and operating regional transit systems that give millions of riders an alternative to sitting in traffic. Thanks to voter approval of the largest mass transit expansion in the region’s ...
