Director, Internal & Executive Communications

Summary

Job Description

What youll do

• Serve as a trusted communications advisor to senior leaders including the CEO President and Chief People Officer shaping narratives that advance company strategy organizational transformation and Global People priorities around employee experience capability-building and AI fluency.

• Develop and execute integrated internal communications strategies that support change programs culture initiatives and operating rhythmsensuring employees understand where we are going why it matters and how they contribute.

• Own communication of Guidewires enterprise and People strategy including quarterly updates VPMOM-aligned progress readouts and storytelling that connects major initiatives (onboarding redesign AI/automation skills and career architecture) to employees everyday work.

• Lead executive communications for the CEO President and Chief People Officer including all-employee messages town hall content talking points scripts presentations and high-stakes internal announcements.

• Elevate executive forums and platformsincluding the VPMOM cascade and the CEO Speaker Seriesby driving topic and guest sourcing rigorous preparation and coaching production and multi-channel amplification so they become flagship high-impact employee experiences.

• Translate complex business technology and product topics (including cloud AI and data platform innovation) into accessible engaging content across formats such as intranet features email Slack video and live events helping employees see their role in transforming how P&C insurers do business.

• Partner with Global People BizTech Marketing and other cross-functional teams to transform employee communications for clarity and engagement using data feedback and experimentation to continuously improve how we inform and inspire our global teams.

• At Guidewire we foster a culture of curiosity innovation and responsible use of AIempowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What youll bring

Required

Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation productivity and continuous improvement.

• 15 years of experience in the communications space with at least 6 years of recent hands-on experience in executive communications and advisory work with C-level leaders.

• Proven track record as a strategic internal and executive communications leader known for connecting communication to business outcomes and navigating ambiguity with clarity.

• Demonstrated excellence in preparing and coaching executives for high-visibility moments (all-hands major organizational updates key internal events) including message simplification story structure and delivery coaching.

• Advanced strategic planning skills with the ability to operate several steps ahead anticipating communication risks stakeholder dynamics and downstream impacts across a global organization.

• Exceptional organizational discipline and operational rigor with experience managing complex multi-stakeholder communication programs and calendars under tight timelines.

• Strong writing editing and storytelling skills across channels (email intranet scripts presentations Slack video) with impeccable editorial judgment and attention to detail.

• Confidence and executive presence to provide direct constructive feedback to senior leaders while building trusted long-term advisory relationships.

• Experience producing polished executive-ready scripts presentations and multimedia content preferably in a technology or transformation-focused environment.

Preferred

• Experience leading internal and executive communications in a global technology SaaS or transformation-focused company ideally supporting People Product or Go-To-Market leadership.

• Background managing executive forums and series (for example CEO speaker series fireside chats leadership summits) including external talent sourcing briefing and end-to-end production.

• Familiarity with AI-enabled and digital communication tools (video platforms intranet CMS analytics and engagement tooling) and comfort experimenting with new formats and technologies.

• Bachelors degree in Communications Journalism Public Relations Business or related field; advanced degree preferred or equivalent practical experience.

Your Impact

We believe in clarity and setting you up for this role youll start by immersing yourself in Guidewires strategy Global People VPMOM and current communication rhythms building trusted relationships with the CEO President Chief People Officer and key cross-functional partners. Within your first six months you will establish a cohesive executive communications architecture refine and scale the CEO Speaker Series and launch VPMOM-aligned internal campaigns that clarify priorities such as AI fluency onboarding transformation and career path transparency. Youll measure success through engagement metrics feedback loops and the degree to which employees report clarity connection and confidence in Guidewires direction. Over time your work will shape how teams across the globe understand their role in transforming the way the worlds P&C insurers do business reinforcing Guidewires culture of determination collaboration continuous improvement and bravery.

Whats in it for you

The people we employ give their all and in return we offer flexibility wherever we can such as:

• Flexible work environment

• Health and Wellness benefits

• Paid time off programs including volunteer time off

• Market-competitive pay and incentive programs

• Continual development and internal career growth opportunities

All new hires participate in our in-person orientation where youll connect with colleagues learn about our products and customers and see firsthand how your work in communications helps Guidewire and our customers succeed.

Disability Accommodations and Guidewires Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to If things do not go as hoped we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation or receiving a notice of your non-selection for a vacancy e-mail to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision who will then notify you in writing of a decision within 10 business days.

About Guidewire

Guidewire is the platform P&C insurers trust to engage innovate and grow efficiently. We combine digital core analytics and AI to deliver our platform as a cloud service. More than 540 insurers in 40 countries from new ventures to the largest and most complex in the world run on Guidewire.

As a partner to our customers we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600 successful projects supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration localization and innovation.

For more information please visit and follow us on Twitter: @GuidewirePandC.

Guidewire Software Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace and believe that a diversity of perspectives abilities and cultures is a key to our success. Qualified applicants will receive consideration without regard to race color ancestry religion sex national origin citizenship marital status age sexual orientation gender identity gender expression veteran status or disability. All offers are contingent upon passing a criminal history and other background checks where its applicable to the position.