Dual Service Operative

Carmarthenshire - UK

Hourly Salary: £ 12 - 12

Experience Required: 1-3years

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Role: Dual Service Operative (Cleaning & CCTV Operator)

Working Hours: 2 on 6 off shift pattern 10 hours shifts (8:00-18:00) - average 17.5 hours per week

Pay Rate: 12.40 per hour

Location: St Catherines Walk Shopping Centre - St Catherines Street Carmarthen SA31 1GA

Reporting to: Dual Service Manager & Operations Manager

Overview

An exciting opportunity has become available at Anchor Group Services for an experienced Dual Service Operative to join our established team at St Catherines Walk Shopping Centre in Carmarthen.

This role combines both security and cleaning responsibilities ensuring the centre remains safe clean and welcoming for all visitors. The successful candidate will be expected to carry out routine cleaning tasks while maintaining a visible and professional security presence carrying out CCTV control room duties and supporting the overall safety and operation of the site.

A valid CCTV licence is required as you will carry out control room duties as part of this role. However if you do not hold a CCTV licence training will be available for the successful candidate.

Responsibilities include:

Monitor and manage all activities within the CCTV control room ensuring effective oversight of security operations.
Respond to and escalate incidents appropriately to the Control Room Soft Services Manager Ops Management or Emergency Services.
Complete detailed reports and logs of observations incidents and surveillance activities.
Ensure compliance with legal and site-specific requirements to uphold the organisations reputation.
Carry out routine and reactive cleaning tasks including litter picking spill response mopping and general upkeep of the centre.
Operate cleaning equipment and machinery.
Provide a professional and friendly service to customers and visitors.
Respond to customer queries and requests with a helpful and solution-focused approach.
Maintain a visible presence on site contributing to a safe and welcoming environment.
Follow all site-specific instructions and procedures to ensure consistent service delivery.
Collaborate with the wider team to support the smooth running of the centre.

Requirements

Full 5-year employment checkable history
A valid SIA/CCTV licence - CCTV training is available for the successful candidate
Customer Service experience and confidence to handle conflict in a correct manner
Understanding of COSHH
Flexible to meet the job requirements
Excellent communication skills both written and verbal
Smart appearance and be well-groomed
Reliable and punctual
High level of enthusiasm and passion
Ability to work in a fast-moving environment
Flexible - must be able to work weekend and cover shifts if required

Benefits

Access to a range of nationally recognised courses to help further your career via the Anchor Academy
Access to SIA and First Aid training at discounted rates with financial support available
Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
Stream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards
Free on-site parking
Discounted membership at the brand-new onsite gym

Whats Next

If you would like to be considered for this position APPLY NOW and we will be in touch.

Other companies may call this role: Security & Cleaning Operative Dual Services Operative Site Services Operative Facilities Security & Cleaning Officer Centre Support Officer Security & Cleaning Officer Security Officer Operational Services Officer Security & Environmental Services Operative Public Area Services Officer Safety & Cleaning Operative

Within commuting distance of: St Clears Whitland Kidwelly Burry Port Cross Hands Narberth Llandeilo Ferryside Pontyberem Cenarth Llansteffan Pendine

Required Skills:

Full 5-year employment checkable history A valid SIA/CCTV licence - CCTV training is available for the successful candidate Customer Service experience and confidence to handle conflict in a correct manner Understanding of COSHH Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment Flexible - must be able to work weekend and cover shifts if required

Job Role: Dual Service Operative (Cleaning & CCTV Operator)Working Hours: 2 on 6 off shift pattern 10 hours shifts (8:00-18:00) - average 17.5 hours per weekPay Rate: 12.40 per hourLocation: St Catherines Walk Shopping Centre - St Catherines Street Carmarthen SA31 1GAReporting to: Dual Service Manag...