Lead Field Service Engineers

At TOMRA our reverse vending machines help millions of people recycle every day and as we continue to grow across the UK were looking for an experienced Lead Field Service Engineer to help install and keep our systems running at their best.

This is a hands-on field-based role with real variety responsibility and the opportunity to support and mentor others as our UK service team scales.

As a Lead Field Service Engineer youll be the face of TOMRA at customer sites across the UK. Youll install maintain and repair our reverse vending machines ensuring excellent uptime and customer experience. Once fully trained youll also play a key role in supporting and onboarding new technicians acting as a technical escalation point within the team.

The role involves regular UK travel with overnight stays and visits to service hubs or offices.

What youll be doing

• Installing maintaining and repairing TOMRA reverse vending machines at customer sites
• Diagnosing and troubleshooting mechanical and electrical faults to minimise downtime
• Carrying out both corrective and preventive maintenance visits
• Supporting installation and commissioning of new systems once trained
• Acting as a technical escalation point and sharing best practice with the wider team
• Supporting the onboarding and training of new technicians as the team grows
• Auditing on-site work and ensuring high service standards
• Managing tools spares and van stock in line with inventory requirements
• Accurately recording work completed in our ERP system (IFS)
• Building strong relationships with customers including retailers and shopping centres

Shift or weekend work may be required as the service organisation continues to expand.

Qualifications :

What were looking for

• Strong electro-mechanical experience with the ability to analyse test and repair mechanical or electro systems
• A practical solutions-focused mindset and strong attention to detail
• Confidence working independently in the field and managing your own workload
• A customer-first approach with clear and professional communication skills
• Full UK driving lisence (max. 3 points)
• Flexibility to travel extensively across the UK

Experience with reverse vending machines or similar automated equipment is an advantage but not essential full training will be provided.

Previous experience supporting or training others is also beneficial.

Additional Information :

Ready to make an impact

If youre a technically strong field engineer who enjoys problem-solving customer interaction and helping others succeed wed love to hear from you.

Apply now and help shape the future of recycling in the UK with TOMRA.

Deadline for applications is Sunday 12th April.

What do you get from joining TOMRA

• A company that focuses on employee safety
• Be part of a purpose-driven organisation contributing to sustainability and recycling at scale
• A varied autonomous role with real impact and visibility
• Structured training and development on TOMRA technology
• Opportunity to grow with a rapidly expanding UK service organisation
• Competitive salary company van tools and benefits package
• Competitive salary and comprehensive benefits package including:
  • Health insurance after probation period (with the option to add family)
  • Employer pension 10% non-contributory pension contributions
  • Tenure Leave (can accrue more leave after from 5 years of service)

Please apply by sending us your CV a few words about yourself and why you are interested in the position and joining TOMRA. Please write this in the field Message to Hiring Team.

TOMRA does not differentiate on the basis of gender race or ethnicity religion colour sexual orientation or identity disability age or other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.

Remote Work :

Yes

Employment Type :

Full-time