General Manager
Location: Coatbridge
Contract Type: Full-Time Permanent position; working 08.00-4.30pm
Salary: up to 63031.03 plus 4800 Car Allowance and great company benefits
The General Manager will provide effective leadership demonstrate strong approach to mentoring and motivation of staff within the Branch team by setting a clear direction for the contracts and leading by example. Developing sustainable Client & Stakeholder relationships ensuring a high quality of customer engagement and involvement at all times.
Mears works with North Lanarkshire Counciland facilitates continued investment in the North Lanarkshire community for the long-term. The two organisations share a commitment to deliver excellent services to residents whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.
About the role:
We are looking for a General Manager who has proven experience operating on sound Operational and Commercial principles with an emphasis on residential sites and public buildings. We are looking for skills in motivating and inspiring a diverse workforce driving performance whilst developing staff to reach their full potential.
Ensure the customer experience is central to all activities and embedded in all stakeholders of the Contract.
Follow appropriate training to fully understand the business operating systems to ensure compliant effective cost control and efficient operational performance.
Review monitor and control Branch/Contract performance to ensure delivery of P&L is in line with or exceeding agreed budget levels.
Demonstrate control over all business governance risk management processes and adherence to delegated authorities.
Ensure compliance with Health & Safety Regulations
Undertake monthly joint Health & Safety visits with the H&S team.
Embed company values and procedures through the principles of Mears Red Thread
Monitor work and staff through monthly Branch/Contract meetings annual appraisals and annual staff surveys.
Key Criteria:
Must have a trade background
Experience in building maintenance and refurbishment
Ability to effectively utilise a range of software programmes
Excellent communications skills at all levels both verbal and written
Strong understanding of the principles of contract/project management
Effectively manage support and resolve personnel issues.
Experience of effectively leading & managing a team
Having a genuine understanding of industry and service delivery to a full range of clients
IT literate utilising Microsoft packages.
Benefits:
25 days annual leave plus bank holidays.
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Access to employee support and wellbeing services
Excellent training and development opportunities
Mears offer a company pension life insurance and share scheme
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries holidays eye test vouchers Share save scheme plus much more.
All our roles require candidates to have the entitlement to work within the UK Mears does not currently offer visa sponsorship.
To drive a Mears vehicle you must be aged over 21 with a licence held for over 3 months and no more than 9 penalty points
All roles are subject to enhanced DBS/security checks due to the public-facing nature of the role
Apply below or to discuss your application further; contact:
Vickie Rudge ()If you need any help with your application process we are here to support you. We will be accessible every step of the way.
At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive we are a Disability Confident employer valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this we hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Required Experience:
Director
We provide and manage 17,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has thousands employees and a footprint across the country.