Senior Manager AGM– Human Resources

N Human Resources & Management Systems

Job Location:

Raipur - India

Monthly Salary: INR 10 - 10

Experience Required: 5years

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Senior Manager /AGM Human Resources

Reports To: Chief Operating Officer / Director HR / CEO

Team Reporting: HR Executives Payroll Recruitment HR Ops Training IR

Role Purpose

To lead and manage the end-to-end Human Resource function for a 250-bed NABH-accredited hospital ensuring statutory compliance clinical workforce effectiveness employee engagement and a high-performance culture aligned with patient care excellence and healthcare quality standards.

Key Responsibilities

1. HR Strategy & Workforce Planning

Develop and implement HR strategies aligned with hospital growth patient care goals and NABH standards.

Plan manpower budgeting workforce optimization and productivity benchmarks for clinical & non-clinical functions.

Partner with department heads for staffing forecasts and succession planning.

2. Talent Acquisition & Onboarding

Lead recruitment for doctors nurses paramedics technicians and support staff.

Ensure timely hiring for critical care and specialty functions.

Standardize structured onboarding credential verification and licensing checks.

Maintain hospital manpower strength as per statutory and NABH norms.

3. Performance Management

Design and drive performance appraisal systems (KPIs/KRAs) for clinical and administrative staff.

Implement goal setting periodic reviews and development plans.

Support leadership in performance improvement and corrective actions.

5. Employee Relations & Engagement

Maintain harmonious employee relations across shifts and departments.

Address grievances disciplinary matters and conflict resolution.

Drive engagement initiatives retention strategies and culture-building programs.

Conduct regular employee surveys and feedback mechanisms.

6. Compliance & Statutory Management

Ensure compliance with all labor laws and healthcare regulations including:

Shops & Establishment Act

CLRA

PF ESI Gratuity Bonus

POSH

Biomedical & hospital-specific norms

Maintain HR documentation required for NABH audits and quality assessments.

Manage internal and external audits.

7. Payroll & Compensation

Oversee payroll attendance leave management and benefits administration.

Structure compensation bench marking for medical and non-medical staff.

Monitor overtime shift allowances and contractual staffing costs.

8. HR Operations & Systems

Implement and manage HRIS/HRMS.

Maintain accurate employee records policies and SOPs.

Ensure seamless HR processes across lifecycle (hire to exit).

9. Policy & Governance

Formulate and update HR policies aligned with hospital standards.

Implement code of conduct disciplinary frameworks and ethical practices.

Lead POSH committee and workplace safety initiatives.

10. Leadership & Stakeholder Management

Act as strategic HR partner to management and clinical leadership.

Lead and mentor HR team members.

Coordinate with consultants vendors and staffing agencies.

Key Deliverables / KPIs

Manpower fulfillment within TAT

Attrition and retention metrics

Audit & NABH compliance score

Employee engagement index

Training coverage %

Payroll accuracy & timeliness

Reduction in grievance cases

Qualification & Experience

MBA / PGDM in HR or equivalent

Min 8-10 years HR experience with 5 years in hospital/healthcare setup

Experience managing 400 workforce preferred

Knowledge of healthcare accreditation (NABH/JCI) mandatory

Key Competencies

Healthcare HR expertise

Labor law & compliance knowledge

Strong stakeholder management

Conflict resolution & negotiation

Process orientation

Leadership & team management

Data-driven decision making

Work Environment

24x7 hospital operations; requires availability for escalations and audits

High interaction with clinical nursing and support teams

Required Skills:

Manpower fulfillment within TAT Attrition and retention metrics Audit & NABH compliance score Employee engagement index Training coverage % Payroll accuracy & timeliness Reduction in grievance cases

Required Education:

MBA- HR or relevant Experience

Job Title: Senior Manager /AGM Human ResourcesReports To: Chief Operating Officer / Director HR / CEOTeam Reporting: HR Executives Payroll Recruitment HR Ops Training IRRole PurposeTo lead and manage the end-to-end Human Resource function for a 250-bed NABH-accredited hospital ensuring statutory co...