RQ10452 Product Manager Senior

Key Responsibilities:

• Lead agile product delivery for digital credential solutions supporting iterative design testing and continuous improvement.
  
• Facilitate sprint planning backlog prioritization standups and crossfunctional team ceremonies to ensure smooth execution.
  
• Apply usercentred design principles and insights from research analytics and realworld usage to guide product decisions.
  
• Develop and maintain the product roadmap aligning service needs technical capabilities regulatory trends and industry standards.
  
• Drive collaborative working sessions design sprints and alignment workshops across product engineering UX DevOps and policy teams.
  
• Promote team selforganization remove blockers and coordinate dependencies across multiple partners and stakeholders.
  
• Communicate complex product and technical concepts to executives business teams developers and external partners in clear accessible ways.
  
• Evaluate technical feasibility risks and tradeoffs across various components including digital wallet agent backend and other ecosystem components.
  
• Build trusted relationships with partner ministries industry groups and governance bodies
  
• Provide subjectmatter leadership on Verifiable Credentials model implementations security and privacy.
  
• Translate emerging standards and architectural concepts (e.g. attestation credential binding status lists) into actionable product requirements.
  
• Contribute to interoperability planning and adoption of key standards to ensure alignment with industry direction and trust frameworks such as PCTF NIST and eIDAS .
  

Requirements

Experience and Skill Set Requirements:

Skill Set Requirements:

Agile Product Leadership Collaboration & Delivery:

• Establish and maintain the agile environment required for teams to build test and iterate on user centred digital credential products.
  
• Lead and coordinate multidisciplinary teams through daily standups sprint planning backlog refinement retrospectives and iteration reviews.
  
• Apply user centered design practices to ensure product decisions are informed by user research accessibility needs and real world usage patterns.
  
• Manage iterative product development cycles validating features through rapid prototyping user testing feedback loops and continuous improvement.
  
• Define the product roadmap aligning service needs and technical features with business goals.
  
• Translate market regulatory and standards trends into actionable product direction
  
• Own product KPIs and success metrics such as adoption credential issuance volume and trust scores
  
• Manage the agile process for multidisciplinary teamsincluding product managers developers UX designers researchers DevOps engineers architects content creators and identity/security specialists.
  
• Remove delivery obstacles and coordinate with internal and external partners to maintain delivery momentum and unblock dependencies.
  

Communication Stakeholder Engagement & Technical Decision Support:

• Build strong collaborative relationships with internal teams partner ministries industry partners and governance bodies involved in digital credential ecosystem work.
  
• Communicate complex technical and product concepts clearly to diverse audiencesexecutives business units developers policy teams and external stakeholders.
  

Work closely with engineering teams to evaluate solution options trade-offs technical feasibility operational risks and performance implications across mobile app wallet agent and backend components.

• Set clear expectations for delivery timelines risks milestones and dependencies ensuring transparency and alignment across all stakeholder groups.
  
• Identify and escalate issues risks and blockers early driving timely resolution and ensuring product continuity.
  

Technical Expertise:

A solid computer science foundation that supports clear effective communication with software engineers and technical specialists enabling informed decisionmaking and technical alignment.

• Has demonstrated previous experience with hands-on development and/or architecting software solutions. Examples may include (but not limited to):
  
• Has knowledge and experience with developing software with at least one primary stack (e.g. Kotlin/Swift/React Native for mobile; Node/Go/Python for backend services)
  
• Systems designs that consider services data stores queues APIs security monitoring/logging and scaling requirements
  
• Strong familiarity with API design micro services patterns and modern cloud infrastructure (Azure/AWS) supporting scalable and secure product delivery.
  
• Proven hands-on experience building any software solutions including but not limited to development of open SDKs backend APIs and other technical components that support product delivery.
  

Practical experience working with modern mobile technologies such as React Native Swift Kotlin or similar frameworks enabling effective collaboration with engineering teams across platforms.

• Demonstrated understanding of mobile app architecture eg. SDK management API integration and related architectural considerations.
  

Digital Credentials Subject-Matter Expertise:

Understand and articulate the technical architecture of digital credentials ecosystem including wallet components credential issuers verifiers and trust registries to ensure product decisions align with platform capabilities and ecosystem constraints.

• Staying constantly informed on industry standards and innovations in digital credentials wallet.
  

Assess the impact of evolving digital identity frameworks (e.g. PCTF NIST eIDAS) on product functionality compliance trust scoring and integration strategies.

• Understand and articulate the roles and interactions of issuer holder and verifier including trust chain considerations protocol flows and governance implications.
  
• Evaluate and translate technical requirements related to W3C VC decentralized identifiers (DIDs) credential status revocation mechanisms cryptographic assurances and secure exchanges into clear product features and roadmap priorities.
  

Translate technical concepts (e.g. attestation holder binding revocation registries storage models) into userfocused requirements and clear documentation that informs design development and stakeholder decisions.

• Contribute to standards discussions ecosystem alignment and interoperability planning for digital credential platforms and wallets.