Director of Operations Healthcare & Social Services
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Director of Operations is a senior operational leader responsible for driving performance accountability and scalable systems across healthcare housing and mental health programs. This role translates executive strategy into measurable operational outcomes and leads cross-functional initiatives that improve quality efficiency and impact.
This is a high-impact leadership role overseeing multiple program managers and enterprise-wide initiatives within a mission-driven organization serving vulnerable populations.
Requirements
Experience
10 years operational leadership in healthcare social services or mission-driven organizations
5 years managing managers
Experience in at least two:
Healthcare administration
Housing / supportive housing programs
Mental health services
Integrated care models
Proven track record managing complex cross-functional initiatives
Experience building systems in growing or resource-constrained environments
Technical Skills
Advanced project management (Agile Asana Monday MS Project etc.)
Strong data analysis and KPI development skills
Proficiency with Excel and BI tools (Tableau Power BI dashboards)
Knowledge of healthcare compliance (HIPAA regulatory standards)
Experience with performance measurement frameworks
Education
Masters degree preferred (MPH MHA MSW MBA or related)
PMP Lean Six Sigma LCSW or similar credentials a plus
Preferred Experience
Integrated care models (health behavioral health social services)
Work with vulnerable populations (homelessness SMI chronic illness)
Medi-Cal / Medicaid programs
Budget oversight ($5M$15M)
HIPAA Joint Commission CARF familiarity
Los Angeles County healthcare/social services landscape
Benefits
Compensation & Benefits
Medical dental vision (90% employer paid)
401(k) with 4% match
20 PTO days 12 holidays
$5000 annual professional development
Hybrid schedule (3 onsite / 2 remote)
12 weeks paid parental leave
Growth path to VP of Operation
Required Skills:
Minimum Qualifications: * Degree/Education: Bachelors of Science in Nursing. Graduate from a college or university accredited by National League for Nursing Accrediting Commission (NLNAC) or The Commission on Collegiate Nursing Education (CCNE) or the Commission on Graduates of Foreign Nursing Schools (CGFNS). * Experience: Minimum of three (3) years experience as a clinical nurse in the medical/surgical or critical care inpatient setting. Experience with newborn to geriatric population. Minimum of 1 year of experience in post anesthesia/sedation. * Licensure: Current full active and unrestricted license to practice as a Registered Nurse from any state. * Life Support Certification:Basic Life Support (BLS) Advanced Cardiac Life Support (ACLS) or Advanced Life Support (ALS) Pediatric Advanced Life Support (PALS) and Trauma Nursing Core Course (TNCC) certifications are required. * Security: Must possess ability to pass a Government background check/security clearance.
Company Industry
IT Services and IT Consulting
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
