Customer Service Representative UniFirst First Aid + Safety
Share
Job Location:
Fort Myers, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Department:
Job Summary
What were looking for:
- A high school diploma or GED equivalent is required.
- Must be 18 years of age or older.
- Customer service experience is preferred.
- Verbal &writtencommunication skills in English: professional telephoneandemail etiquette.
- Computer skills: proficient knowledge of Microsoft Office products (i.e.Outlook Excel Word TEAMSetc). Mas 200 Lotus Notes and UPS/FedEx/Express work knowledge a plus.
- Comfortable performingbasic mathematical skills (i.e.adding subtracting multiplying dividing etc.)
About UniFirst First Aid Safety
UniFirst First Aid Safety is a division of the UniFirst Corporation. UniFirst First Aid Safety is one of the largest providers of First Aid AEDs Compliance Training Safety and PPE products in the United States. Businesses such as manufacturing office buildings retail construction logistics automotive and government agencies are just a few examples of our current customer base. We are part of a $70 million division within a $1.8 billion company.
UniFirst is an equal-opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race color gender national origin ancestry religion physical or mental disability age veteran status sexual orientation gender identity or expression marital status pregnancy citizenship or any other factor protected by anti-discrimination laws
UniFirst First Aid Safety is seeking a reliable and hardworking Customer Service Representative to join our community. As a First Aid Customer Service Representative you will be supporting our customers by ensuring timely accurate and professional services by managing customer inquires processing orders resolving product or service issues and maintaining strong client relationships. Our standard is a 5-day work week enjoy two days off a week. We have an immediate opening and provide on-the-job training.
Pay & Benefits:
On-the-job training 401K with Company Match Profit Sharing Health Insurance Employee Assistance Program Life Insurance Paid Time Off Direct Payroll Deposit Tuition Reimbursement 30% Employee Discount and Employee Referral Bonuses.
Whats in it for you
Training:With the most in-depth training platform in the industry our employees get top-quality skills training designedto enhance their performance and assist them with their career potential and advancement.
Career Mobility:Were a growing company offering significant avenues for personal development and growth. Some companies like to promote from within we love to!
Technology:UniFirsts many cutting-edge sales tools and innovative programs are designed with one purpose in mind to help you succeed.
Community Culture:Our unique community culture is what makes UniFirst an organization that stands out from the rest.
Diversity:At UniFirst youll find an environment packed with different cultures personalities and backgrounds because we know it takes many kinds of people to make us successful.
What youll be doing:
- Act as a liaison between customers and sales staff and a personal point of contact for customers and staff.
- Assistcustomersby answering questions related to accounts procedures and services by telephone or email.
- Forward Sales leads to the appropriate teams.
- Investigate errors file claims intercept shipments and confirm shipments.
- Perform data entry duties such as: processing orders updating customer accounts log claims for freight companies pricing reporting map ship-tos and item cross reference in MAPADOC email invoices to customers upon request distribute incoming faxes and retrieve order from order processing partners.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
At UniFirst, we always deliver because you always deliver. We provide uniforms, workwear, safety clothing, PPE, first aid supplies, and facility services to meet your needs
