Stores Manager(Eastern European Expats)

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profile Job Location:

Accra - Ghana

profile Monthly Salary: Not Disclosed
profile Experience Required: 5-10years
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Commercial Performance & Sales Leadership

Deliver monthly and annual sales targets in line with approved budgets

Drive Average Selling Price (ASP) conversion rate and units per transaction

Ensure full and correct execution of all marketing campaigns in-store

Actively coach and follow up with sales teams on daily weekly and monthly KPIs

Maintain high standards of customer service upselling and complaint resolution



. Store Operations & Compliance

Ensure strict compliance with company SOPs pricing promotions and processes

Guarantee accurate opening/closing procedures cash handling and documentation

Maintain store appearance in line with brand and visual merchandising standards

Ensure health safety and security procedures are fully respected at all times



Stock & Inventory Control

Ensure accurate stock management at all times

Minimize stock variance damages and losses

Lead and supervise cycle counts and full stock counts

Ensure timely follow-up on receiving transfers returns and deliveries

Work closely with warehouse and logistics teams to reduce delivery delays and errors



. People Management & Discipline

Recruit onboard and develop store staff in coordination with HR

Set clear targets and expectations for each team member

Monitor attendance punctuality productivity and behavior

Control overtime strictly approving it only in justified and exceptional cases

Manage performance issues through coaching warnings and escalation where required

Maintain a motivated disciplined and results-driven team culture



Cost Control & Reporting

Control staff costs overtime and operational expenses within approved limits

Ensure accurate and timely daily weekly and monthly reports

Analyze store performance and propose corrective actions when results deviate from targets

Escalate risks issues and deviations proactively to Management









Requirements

Required Qualifications & Experience

Minimum 5 years experience as a Store Manager or Deputy Store Manager in a structured retail environment

  • Retail Experience in any African Country

Proven track record in sales-driven retail (furniture electronics FMCG home goods preferred)

Experience managing large teams in a high-pressure environment

Strong understanding of retail KPIs stock control and cost management

Experience working with ERP / POS systems (e.g. AX SAP Oracle or similar)

Good command of English (spoken and written)



Behavioral Expectations (Critical)

Strong personal discipline and accountability

Comfortable working under sales pressure and tight deadlines

Hands-on floor-oriented leadership style

Zero tolerance for procedural shortcuts

Ability to enforce rules fairly and consistently

Results-oriented mindset with strong execution focus



Commercial Performance & Sales Leadership Deliver monthly and annual sales targets in line with approved budgets Drive Average Selling Price (ASP) conversion rate and units per transaction Ensure full and correct execution of all marketing campaigns in-store Actively coach an...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Fashion Retail
  • Inventory Control
  • Store Management Experience
  • Interviewing
  • Management Experience
  • Retail Sales
  • Merchandising
  • Performance Management
  • Employment & Labor Law
  • Cash Handling
  • Retail Management
  • Recruiting