Deliver monthly and annual sales targets in line with approved budgets
Drive Average Selling Price (ASP) conversion rate and units per transaction
Ensure full and correct execution of all marketing campaigns in-store
Actively coach and follow up with sales teams on daily weekly and monthly KPIs
Maintain high standards of customer service upselling and complaint resolution
Ensure strict compliance with company SOPs pricing promotions and processes
Guarantee accurate opening/closing procedures cash handling and documentation
Maintain store appearance in line with brand and visual merchandising standards
Ensure health safety and security procedures are fully respected at all times
Ensure accurate stock management at all times
Minimize stock variance damages and losses
Lead and supervise cycle counts and full stock counts
Ensure timely follow-up on receiving transfers returns and deliveries
Work closely with warehouse and logistics teams to reduce delivery delays and errors
Recruit onboard and develop store staff in coordination with HR
Set clear targets and expectations for each team member
Monitor attendance punctuality productivity and behavior
Control overtime strictly approving it only in justified and exceptional cases
Manage performance issues through coaching warnings and escalation where required
Maintain a motivated disciplined and results-driven team culture
Control staff costs overtime and operational expenses within approved limits
Ensure accurate and timely daily weekly and monthly reports
Analyze store performance and propose corrective actions when results deviate from targets
Escalate risks issues and deviations proactively to Management
Minimum 5 years experience as a Store Manager or Deputy Store Manager in a structured retail environment
Proven track record in sales-driven retail (furniture electronics FMCG home goods preferred)
Experience managing large teams in a high-pressure environment
Strong understanding of retail KPIs stock control and cost management
Experience working with ERP / POS systems (e.g. AX SAP Oracle or similar)
Good command of English (spoken and written)
Strong personal discipline and accountability
Comfortable working under sales pressure and tight deadlines
Hands-on floor-oriented leadership style
Zero tolerance for procedural shortcuts
Ability to enforce rules fairly and consistently
Results-oriented mindset with strong execution focus
IT Services and IT Consulting