Finance Intern
Job Summary
1. Collection tasks
- Assist GBS teams with unreconciled items (2nd level escalations).
- Coordinate receipt identification with GBSI customers and Customer Care.
- Contact banks regarding unidentified sanctioned or unapplied payments.
- Conduct daily collections followups with cash customers.
- Handle daily communication with two cashiers regarding missing details.
- Follow up and coordinate dispute resolution progress with the Customer Care Team.
- Enforce credit restrictions
2. General Ledger and accounts payable tasks
- Preparing and distributing payment remittances to vendors
- Reconciling vendor statement of accounts with Company records
- Follow up with accounts creation teams on status of account creation
- Coordinating with the internal team to resolve supplier invoice RFIs raised by shared service centre team
3. Customer Service & Stakeholder Engagement
- Attend to walkin customers emails and phone calls on general AR matters.
- Respond to queries from internal stakeholders (Service Delivery Legal Commercial CMD Customer Service).
- Handle credit customer queries under GBSI (calls emails office visits).
4. Miscellaneous related duties and tasks as may be assigned.
5. The finance intern acts as a reliever to ensure business continuity when team members are unavailable.
Requirements
- Bachelors degree in Finance Accounting Economics or related field.
- Proficiency in Microsoft Office Suite particularly Excel (vlookups pivot tables).
- Customer Service oriented.
- Strong communication interpersonal and presentation.
- High attention to detail strong integrity with ability to maintain confidentiality.
- Work well under pressure in a fast-paced and professional environment.
Company Industry
IT Services and IT Consulting
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic