Office Administrator (Base Training & Education Services)

Omm IT Solutions

Job Location:

Cannon Air Force Base, NM - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

PLEASE NOTE:

It is a 100% onsite position at Cannon Air Force Base New Mexico.

Duration: 1 Year extendable to 4 more years.

Schedule: 6 hours a day 5 days a week

Vacation: 2 Weeks Paid vacation after 1 year of service

11 Federal Holidays per year

Clearance Requirement: Must be able to pass a National Agency Check (NAC) background investigation.

JOB SUMMARY:

We are seeking an organized and professional Office Administrator to support the BTES office at Cannon this role you will serve as the first point of contact for Air Force service members pursuing their higher education. You will manage the front office proctor exams track student data and assist with the administration of the Community College of the Air Force (CCAF) program.

This is a non-personal services contract position requiring a high level of customer service data accuracy and adherence to Air Force regulations.

KEY RESPONSIBILITIES:

Front Office & Customer Support

Serve as the primary receptionist: answer telephones direct customer inquiries and welcome visitors to the BTES office.
Schedule appointments make referrals to appropriate education counsellors and research client messages.
Maintain a "continuity book" of online distance learning sites and classes to assist service members with course selection.
Ensure a professional environment by setting up the briefing room for scheduled events and maintaining office organization.

Education Program Administration

CCAF Tracking: Monitor and track the progress of over 4000 service members assigned to Cannon AFB in the Community College of the Air Force (CCAF) program.
Graduation Support: Assist with the planning and execution of annual CCAF graduation ceremonies.
Testing: Schedule students for exams maintain strict security of all examination materials and serve as a test proctor for exams as needed.

Data Management & Reporting

Utilize the Air Force Automated Education Management System (AFAEMS) to update education levels grades course enrolments and degree completions.
Maintain a database of training enrollment/completion analyze data for trends and submit a monthly report to the Contracting Officer Representative (COR).
Review and coordinate individual personnel training reports and spreadsheets.

Resource & Lab Management

Monitor the computer laboratory to ensure equipment is being used properly.
Report any malfunctioning equipment within 3 business days and assist in maintaining the Automated Data Processing Equipment (ADPE) inventory list.

Requirements

MANDATORY QUALIFICATIONS:

Must hold an Associates degree or higher in a related field (Human Resources Education or Business) from an accredited United States college or university.
Minimum of one year of professional work or volunteer experience in:

Adult and/or Higher Education OR
Department of Defence (DOD) training management OR
Equivalent experience in Human Resources or Business.

Proficient in Microsoft Office Professional (Word Excel Outlook) and Internet Explorer with the ability to troubleshoot non-complex software problems.
Excellent English verbal and written communication skills are essential for interacting with customers and leadership.

Required Skills:

Must hold an Associates degree or higher in a related field (Human Resources Education or Business) from an accredited United States college or university. Minimum of one year of professional work or volunteer experience in: Adult and/or Higher Education OR Department of Defense (DOD) training management OR Equivalent experience in Human Resources or Business. Proficient in Microsoft Office Professional (Word Excel Outlook) and Internet Explorer with the ability to troubleshoot non-complex software problems. Excellent English verbal and written communication skills are essential for interacting with customers and leadership.

Required Education:

Must hold an Associates degree or higher in a related field (Human Resources Education or Business) from an accredited United States college or university.

PLEASE NOTE: It is a 100% onsite position at Cannon Air Force Base New Mexico.Duration: 1 Year extendable to 4 more years.Schedule: 6 hours a day 5 days a weekVacation: 2 Weeks Paid vacation after 1 year of service11 Federal Holidays per yearClearance Requirement: Must be able to pass a National Age...