Job | Junior Business Process Management Specialist (BPM) | Brussels

Looking for a new challenge as Junior Business Process Management Specialist Look no further we have just the job for you.

DKV Belgium a loyal partner in insurance but theres more than meets the eye were a dynamic team of around 500 engaged colleagues driving digital transformation. As part of the international Munich Re Group we proudly lead private health insurance in Belgium supporting our clients during good and difficult times. You will arrive in an environment where everybody is able to be who they are where you can get the most out of yourself day in and day out with the support of your colleagues.

Together we put our values Act Forward Together into practice every day to strengthen the trust of our two million clients.

Sounds like a plan Continue reading!

The junior BPM specialist supports all departments in designing modeling and continuously helping to improve business processes using DKVs standard process management tool (Adonis). The role ensures that processes risks controls and IT systems are documented consistently and in line with our internal and Group BPM norms. Maintaining a global business perspective is essential to ensure that all material business processes are identified and documented.

You will be part of the Non-Financial / Operational risk management team at DKV Belgium and you will work on improving and further developing the process landscape in line with requirements of the company.

In this you will closely work together with Process Owners of all departments and colleagues in Risk Management at DKV Belgium N.V. and at ERGO Insurance N.V. as well as ERGO group level.

What the Key Tasks Look Like

• Support all business departments in modelling & update of business processes in Adonis (BPMN 2.0) under guidance: keep the central repository clean complete and up to date.
• Monitor implementation of the BPM norms.
• Plan and coordinate the yearly process update in line with ORCS/ICS exercise ensuring timelines are met.
• Link IT systems risks and controls to process steps.
• Prepare status reports for Management and Non-Financial Risk.
• Act as a first contact for straightforward BPM/Adonis questions: facilitate intro trainings and draft howto notes.
• Grow towards owning a BPM domain within 612 months.

Required Skills and Competences

Musthaves

• Bachelor/Master in Business Administration Information Systems (Business) Engineering or equivalent by experience.
• 2 years relevant experience (or strong internship) in process modeling operations or business analysis.
• Basics in business process modeling: experience with a process tool (Adonis is a plus training provided).
• Ability to work with various stakeholders across departments aligning requirements and facilitating consensus.
• Analytical organized detailoriented: clear written and verbal communication.
• Dutch and/or French and fluent in English.
• Proactive growth mindset: takes initiative delivers reliably with light coaching.

Nice to haves

• Exposure to operational risk/internal controls (ORCS/ICS).
• Insurance/Financial Services familiarity: Excel/SQL for simple process data checks.

Want to grow with us

At DKV we offer you a varied job with growth opportunities (thanks to training coaching growth projects and internal mobility) and all this at a prime location in the heart of Brussels.

Besides a competitive gross salary we offer an extensive standard package of extra-legal benefits such as:

• insurance package (hospitalization ambulatory insurance guaranteed income insurance pension plan)
• a year-end premium collective company premium and individual bonus
• flex reward-plan
• meal and eco vouchers
• internet and homeworking allowance

Moreover you can count on an attractive leave scheme (up to 34 days) flexible working hours and the possibility to work from home up to three days a week. This way of hybrid working guarantees you a good balance between work and your private life.

We are an equal-opportunity employer. All aspects of employment are based solely on performance competence conduct or business needs. If you require any support or access requirements we encourage you to advise us at the time of your application so that we can make any reasonable adjustments needed to support you through your recruitment journey.