Bilingual Patient Service Representative

Lincoln, NE - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Bilingual Patient Service Representative

TELCOR is a nationally recognized provider of healthcare software and billing service and we are looking for an energetic team player who has an eye for attention to detail to join our Revenue Cycle Services (RCS) team as a Bilingual Patient Service Representative.

The Bilingual Patient Service Representative is responsible for handling calls from patients of customers where applicable. Calls from Spanish speakers will be triaged to persons in this role then subsequently and non-Spanish calls. The Bilingual Patient Service Representative will also help with the manual entry and keying of demographic and other requisition information for special projects during down is a great opportunity for someone looking to get their foot in the door and build a career at a company known for being a certified Great Place To Work.

This role will require you to primarily work in the office in Lincoln NE. Teleworking may be approved at managers discretion.

Requirements

Must be fluent in Spanish including medical/billing terminology
Must be able to uphold confidentiality and comply with federal state and company policy procedures and regulations
Ability to effectively and professionally communicate both in writing and verbally with tact diplomacy and respect for others
Must have strong skills in follow up and monitoring of outstanding items independently with little supervision
Must be able to accurately investigate and determine when or if a patient already exists within a database before creating a new patient record in order to avoid creating duplicate patient accounts
Must have strong attention to detail and skills allowing for quick and efficient navigation and data entry procedures utilizing computer-based technology platforms
Must be able to work independently and with a team to achieve individual and team goals
Self-motivated analytical quick learner organized detail oriented multi-tasker resilient self-disciplined in time management

TELCOR is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status or any other characteristic protected by law.

All trademarks service marks trade names trade dress product names and logos appearing herein are the property of their respective owners.

Microsoft Windows Crystal Reports and SQL Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Required Experience:

Unclear Seniority

Bilingual Patient Service RepresentativeTELCOR is a nationally recognized provider of healthcare software and billing service and we are looking for an energetic team player who has an eye for attention to detail to join our Revenue Cycle Services (RCS) team as a Bilingual Patient Service Representa...

This role will require you to primarily work in the office in Lincoln NE. Teleworking may be approved at managers discretion.

Requirements

Must be fluent in Spanish including medical/billing terminology
Must be able to uphold confidentiality and comply with federal state and company policy procedures and regulations
Ability to effectively and professionally communicate both in writing and verbally with tact diplomacy and respect for others
Must have strong skills in follow up and monitoring of outstanding items independently with little supervision
Must be able to accurately investigate and determine when or if a patient already exists within a database before creating a new patient record in order to avoid creating duplicate patient accounts
Must have strong attention to detail and skills allowing for quick and efficient navigation and data entry procedures utilizing computer-based technology platforms
Must be able to work independently and with a team to achieve individual and team goals
Self-motivated analytical quick learner organized detail oriented multi-tasker resilient self-disciplined in time management

Required Experience:

Unclear Seniority