Commercial AE (level 4-6) New Zealand

Title: NZ Commercial AEs Level 46 x2
Level: Level 46
Location: Sydney Australia (Managing NZ Territory)
Territory: New Zealand (NZ) managing organisations/industry verticals based in NZ from Sydney
Travel: 12 times per month to NZ
Languages: English
Industry: SaaS / Customer & Employee Experience
Product: Experience management platform combining customer experience employee experience market research and brand insights
Tech Stack (if relevant): SaaS Enterprise CRM Survey/Insights Platforms

Company Profile
Global market leading organisation CX/EX technology company that delivers experience management solutions for some of the most complex enterprises globally. With over 175 professionals working across cross-functional business units in ANZ the company places strong emphasis on growth a clear strategic vision and a culture of smart customer-centric individuals. Their mission-driven environment fosters a sense of belonging supported by a clearly articulated 3-year vision and a commitment to building one of the worlds top 10 workplaces.

Team Structure
4 new hires required:
2 x Commercial
2 x Enterprise (need to confirm if 1 or 2)
1x Player Coach

All hires will form part of a new commercial function managing the NZ region from Sydney.

Vertical / Territory Focus
New Zealand - industries and verticals not yet confirmed

Salary & Benefits
Level 4-6 $150k$192k base $230k$330k OTE

Additional Benefits:
6 month ramp 25% of OTE commission paid monthly for 6 months full quota at 9 months
Share options Equity Purchase Plan
Well-being funds
Flexible working arrangements

CRM: Description
Senior sales roles focused on driving revenue through three key pillars net new logos strategic account expansion & retention. You will support the companys growth strategy across customer retention cross-sell and new business within the NZ market.
Commercial and Enterprise AEs will manage defined books of business across NZ-based organisations while being Sydney-based.

Book of Business
Commercial: 6070 accounts

Responsibilities
Own and grow a defined NZ territory
Drive sales across the full suite of offerings (Research CX EX)
Balance strategic land-and-expand tactics with full-platform sales
Partner with SDRs and marketing to develop pipeline (2030% inbound / 7080% outbound & network-driven)
Manage complex sales cycles (412 months)
Collaborate cross-functionally with Sales Marketing SDRs Solution Engineers & Customer Success
Drive platform adoption and long-term client value


Requirements
Must-Haves:
48 years of SaaS closing experience (Level 4 minimum)
Experience closing complex Commercial / Mid-Market or Enterprise deals
Proven consultative cross-functional selling capability
Self-driven resilient adaptable with strong learning mindset
Ability to operate in ambiguity and fast-paced environments
Experience working with less structured sales processes
Stable career history (no job hopping; preference for 2.9 year tenure per role)
Clear role trajectory

Nice-to-Haves:
Background in CRM HCM EX or adjacent enterprise systems
Industry exposure across Utilities Retail Higher Education Hospitality or Public Sector
Bachelors Degree

Interview Process
Qualtrics TA Screen
Session 1 Hiring Manager (Sarah or Daniel)
Session 23 Sales Leader
Session 4 Sales Leader
Panel Interview (Presentation)
Offer