How you move is why were here.
Now more than ever.

Get back to what you need and love to do.
The possibilities are endless...

Now more than ever our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.

If this describes you then lets talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field you will find HSS an innovative supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission you too can be part of our transformation across the enterprise.

Emp Status

Work Shift

Compensation Range

What you will be doing

JOB DESCRIPTION
-Ability to optimize and improve existing processes systems and platforms of substantial technical complexity.

-Provides next-level support to end users

-Participates in planning sessions to capture future system architecture design.

-Demonstrated familiarity with AWS and/or Azure cloud services

-Ability to optimize and improve existing processes systems and platforms.

-Understanding of AWS and/or Azure cost management and budgeting tools.

-Works cross-functionally to create document requirements and develops and delivers solutions.

-Extensive skills with Windows networking Active Directory and Windows Security

-Strong knowledge of Vmware virtualization platform

-Strong knowledge of networking concepts (TCP/IP Routing Firewalls Network Security)

-Detailed understanding of information systems in the healthcare operations domain desired

-Strong knowledge of server health reporting and monitoring

-Ability to evaluate systems capacity utilization trends and plan future needs accordingly

-Active participation in on call rotation and occasional work outside normal business hours

-Capable of evaluating developing and implementing hardware and software solutions to ensure data and system integrity

-Ability to review and deploy service packs hot fixes system updates and vendor-supplied patches

-Ability to create modify and maintain existing standard operating procedures policies and other relevant documents.

-Collaborates with other Business Units in assessing evaluating and implementing relevant technologies applications and capabilities as per agreed-upon business requirements.

-Creates updates and maintains visual diagrams and technical documents capturing current and future system state.

YEARS OF EXPERIENCE REQUIRED
5-7 years. Minimum of 5 years experience in the use support and maintenance of Enterprise IT systems software networks and related hardware.

PHYSICAL WORKING CONDITIONS
Sitting in a comfortable position with frequent opportunity to move about. Sitting in a comfortable position with frequent opportunity to move about the department and traverse the hospital campus. Examples: executive management administrative and secretarial positions.

ENVIRONMENTAL WORKING CONDITIONS
Comfortable indoor area. Located in a comfortable indoor area. Examples: executive management and secretarial positions.

HAZARDS OSHA
OSHA Category that involve no exposure to blood body fluids tissues or other potentially infectious materials and Category 1 tasks are not a condition of employment.

POSITION & UNIT ACCOUNTABILITIES

• Upholds Patient Rights/Organizational Ethics - Responds to customer concerns. Responds to customer concerns as soon as possible with compassion and understanding.

• Upholds Patient Rights/Organizational Ethics - Promotes a professional atmosphere. Promotes a professional atmosphere through courteous communication cooperation and respect for patients visitors and members of the health care team.

• Upholds Patient Rights/Organizational Ethics - Privacy and Confidentiality. Observes and respects the privacy and confidentiality of information in accordance with HIPAA policies and procedures.

• Upholds Patient Rights/Organizational Ethics - Complies with policies and procedures. Complies with policies and procedures concerning infection control and safety in order to maintain a safe and comfortable environment for patients visitors and staff.

• Upholds Patient Rights/Organizational Ethics - Collaborates with team. Collaborates with peers physicians and other members of the team as appropriate.

• Participates in Education - Continuing educational programs. Maintains and develops competence through required inservice and continuing educational programs.

• Participates in Education - Maintains professional growth. Maintains professional growth and development through seminars workshops and professional affiliations to keep abreast of latest trends in field of expertise.

• Endeavors to Improve Organizational Performance - Strategizes improvement processes. Participates in Strategic Improvement Process activities as appropriate and requested including team membership.

• Endeavors to Improve Organizational Performance - Improves performance. Improves performance based on results obtained from QI activities.

• Upholds Standards/Expectations of HSS Staff - Punctuality. Reports for duty punctually.

• Upholds Standards/Expectations of HSS Staff - Attendance. Maintains satisfactory attendance record.

• Upholds Standards/Expectations of HSS Staff - Attends and participates in meetings. Attends and participates in staff meetings.

• Upholds Standards/Expectations of HSS Staff - Adjusts to change. Adjusts to changing situations and work assignments.

• Upholds Standards/Expectations of HSS Staff - Manages time appropriately. Manages time appropriately to meet patient department and hospital needs.

• Maintains Documentation & Manages Information - Maintains required records. Maintains required records reports and statistics as directed.

• Supports Department Activities - Assists the server team. Assists the Server Team and Server Manager in troubleshooting and resolving problems.

• Supports Department Activities - Researches systems/devices. Assists in the research evaluation and selection of network systems and devices for the appropriate technology and cost effectiveness to meet hospital needs.

• Supports Department Activities - Installs servers. Responsible for configuration installation and testing of file/print/application servers.

• Supports Department Activities - Maintains inventory. Maintains spare parts inventory for servers and maintains server integrity with Service Packs Security Updates and ROM upgrades as required.

• Supports Department Activities - Maintains user account. Assists Server Manager with creation maintenance and support of Enterprise user account and group information and security and integrity of the network employing standardized Network Management Tools and software.

• Supports Department Activities - Maintains server systems. Oversees installation configuration and maintenance of server systems and administration workstations. Responsible for Installation configuration and maintenance of Virtual Infrastructure and creation of user account.

• Supports Department Activities - Procedures and controls. Establishes and maintains appropriate procedures and controls to ensure timely completion of all required network and support functions.

• Supports Department Activities - Keeps management informed. Keeps management informed and provides routine reports on functional areas and coordinates with other departments physicians research and outside vendors to assure appropriate scheduling of jobs and preventative maintenance.

• Supports Department Activities - Oversees documentation. Oversees documentation records and reports for functional areas as well as change management logs.

• Achieves Professional & Business Objectives - Seeks development. Maintains professional growth and development for self and staff through seminars workshops and professional affiliations to keep abreast of latest trends in computers and networking.

• Achieves Professional & Business Objectives - Participates in meetings. Participates in administrative staff meetings and attends other meetings as required. Performs other related duties as assigned or requested.

• Achieves Professional & Business Objectives - Implements projects. Implements server based projects and initiatives as directed by managers and directors.

• Achieves Professional & Business Objectives - Handles attendance. Maintains accurate and timely daily records on the IT hours reporting duties.

EDUCATION REQUIRED
Bachelors degree or equivalent experience in Enterprise IT Systems.

CERTIFICATIONS/LICENSURE REQUIRED
Professional IT certifications (i.e. Microsoft Amazon Vmware)

SKILLS REQUIRED:

Knowledge of physical and virtual systems Microsoft Windows Server OS Active Directory Exchange VMware Microsoft Azure Amazon AWS and any two-factor authentication tools and applications. Knowledge of PowerShell or Python scripting tools. Knowledge of networking protocols and information security. Advanced knowledge of MS Office Suite and any other Microsoft applications and tools. Knowledge of modern storage systems (SAN NAS) on-prem and/or cloud-based. Knowledge of modern backup and recovery software and tools.

Non-Discrimination Policy
Hospital for Special Surgery is committed to providing high quality care and skilled compassionate reliable service to our community in a safe and healing environment. Consistent with this commitment Hospital for Special Surgery provides care admits and treats patients and provides all services without regard to age race color creed ethnicity religion national origin culture language physical or mental disability socioeconomic status veteran or military status marital status sex sexual orientation gender identity or expression or any other basis prohibited by federal state or local law or by accreditation standards.