Technical Product Manager – Data Ingestion Processing

Halifax - Canada

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Who we are:

For over 25 years Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. Its a place where you can genuinely make an impact and be recognized for it.

We believe great businesses thrive on diversity inclusion and the contributions of all employees. To that end we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other completely free of barriers.

Your role:

Global Relay delivers enterprise services to 23000 customers in 90 countries including 22 of the top 25 global banks. Technical Product Managers (TPMs) are part of the Product Management team that is responsible for executing product strategy prioritizing and aligning roadmaps and for researching and defining enhancements and upgrades to Global Relay services.

Reporting to a Group Product Manager TPMs in Platform Services are responsible for delivering the product roadmap driving new products and features through the development process.Our Platform Services group is responsible for the ingestion of hundreds of millions of messages every day from our clients while maintaining our promise to deliver secure resilient and highly available services.You will work closely with a pod of developers primarily located in Halifax as you define and deliver projects and initiatives. Starting from initial analysis and documenting requirements you will bring clarity and visibility through development and release processes and into post-release. You will leaddaily stand-ups and other agile ceremonies groom the backlog plan sprints accept completed stories while monitoring and reporting status.

Working with our new Processing Pod you will be responsible for modernizing how Global Relay handles Data In Transit during its life at Global Relay. The Processing Pod will work with multiple other teams both inside and out of the Platform Services Group to ensure that we scale and improve how hundreds of millions of messages and terabytes of data move through Global Relay every day.

To achieve this you will collaborate with other Product Managers Architects Development Pods and Stakeholders across Global Relays offices worldwide ensuring the delivery of complete solutions spanning across multiple teams and product lines.

Your responsibilities:

Working in a dynamic team environment the TPM is responsible for:

Serve as the primary product expert (functional not technical) for the components for which you are responsible
Analyze problems documenting requirements and building consensus on those product requirements among stakeholders across the business
Collaborating with senior product management sales support clients and other TPMs to produce and manage their components backlog and contribute to the product roadmap
Owning the end-to-end responsibility for the delivery of their component / feature for within the Platform Services group
Translating product roadmap initiatives and feature requests into requirements models workflow diagrams epics user stories acceptance criteria and other suitable artifacts
Triaging incoming tickets and assigning them to the correct owner
Following up on status of projects stories tasks dependencies and risks
Addressing impediments byworking with appropriate stakeholders
Assisting with the generation of reports Wiki pages and other artifacts that provide transparency into project status
Creating work estimates tracking progress and reporting status in the form of burn up/down charts and dashboards
Identifying and coordinating cross-component dependencies throughout the development process
Working with Product & Program Management Development and other departments to actively remove obstacles blocking progress and ensuring product initiatives are within schedule
SupportingProduct Management Marketing Sales Provisioning Professional Services Technical Documentation Training and Technical Supportthroughout the release process with training documentation announcements and other release activities
Prioritizing and refining their team(s) backlog
Attending regular sync ups with your product manager and other TPMs in your product team
Leading sprint planning for your Agile team(s) attending daily stand-ups refinement sessions demos retrospectives and other meetings with your Agile team(s)
Understanding the design business logic and technical architecture of their platform components and how those components interact with therest of the Global Relay

About you:

6 years of product management experience in a technical environment
Background in computer science engineering business or related fields
Demonstrated ability to work effectively with engineering teams translating complex technical concepts intoactionable plans
Solid understanding of backend systems including microservices databases messaging systems and modern platform architectures
Strong communicationand stakeholder management skills with the ability to influence at all levels including senior leadership
Experiencemanaging technical backlogsand working closely with cross-functional teams
Familiarity with Agile methodologies particularly Scrum and Kanban
Proven track record of successfully delivering technical products in fast-paced environments

Nice to have:

Experience with DevOps practices and surrounding technologies
Deep understanding of email protocols such as SMTP and IMAP and their related data formats
Experience with large scale event based microservices architectures or technologies such as Java Kubernetes Grafana Loki Prometheus Ceph and Pulsar
Familiarity with data governance integrity and lifecycle management
Experience working in SaaS messaging or enterprise software environments
Strong domain modeling workflow design and technical documentation skills

What you can expect:

At Global Relay theres no ceiling to what you can achieve. Its the land of opportunity for the energetic the intelligent the driven. Youll receive the mentoring coaching and support you need to reach your career goals. Youll be part of a culture that breeds creativity and rewards perseverance and hard work. And youll be working alongside smart talented individuals from diverse backgrounds with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity equity and inclusion.

We seek to ensure reasonable adjustments accommodations and personal time are tailored to meet the unique needs of every individual.

To learn more about our business culture and community involvement visit .

Required Experience:

Who we are:For over 25 years Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving surveillance eDiscovery and analytics solutions. We securely capture and preserve the communications data of the worlds most highly regulated firms giving them gre...