Correctional Case Manager NC Correctional Institution for Women

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About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Knowledge Skills and Abilities/Management Preferences

Management Preference:

• Documented knowledge of case management practices or supportive counseling techniques and/or interviewing techniques for intake assessments.

Effective July 1 2025 candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge skills and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

There was an update to the Salary Range Effective February 12026. The new salary range is $37377.00 - $65408.00

Position is a Correctional Case Manager located at NC Correctional Institution for Women in Raleigh which houses approximately 1776 of minimum medium or close custody female offenders. Position reports to the Program Supervisor or Program Director I. Duties will include but are not limited to:

• Provide counseling and will complete and update case management assessments and plans. Must meet with each inmate on caseload at least bi-monthly enter contact notes and submit timely classification reviews.

• Ensure that all components of caseload are met including but not limited to: orientation of inmates blood borne pathogens training of inmates reports inspections graduations and recognition events correspondence transfer request job and program assignment requests emergency leaves crisis intervention security risks nature of crime length of sentence time left to serve infraction history work history vocational skills training academic education anger management cognitive behavior intervention substance abuse treatment pending charges and/or detainers and security threat group affiliation.

• Address in each inmates assessment plan the following: victim sobriety family mental health sex offender employability education life skills physical/medical condition housing transport financial and legal issues.

• Balance attempts at self-help and rehabilitation with the overall safety security management supervision protection and custody of the inmates.

• Certified and will assist in any needed custody-related duties to include inmate medical court trips site checks Work Release and Community Volunteer Programs.

The Posting Will Close At 11:59 P.M. The Night Before the End Date.

North Carolina Correctional Institution for Women (NCCIW) in Raleigh is the states primary prison for women. It houses the largest offender population in the state and serves as the support facility for the states other female prisons. The campus-style facility sits on 30 acres of a 190-acre tract of state land in southeast Raleigh. NCCIW houses offenders of all custody levels and control statuses including death row maximum close medium minimum safekeepers and youth. It provides the primary medical mental and alcohol and chemical dependency treatment for female offenders.

The facility operates a diagnostic center that serves as the point of entry into the prison system for women. Upon arrival offenders undergo a series of diagnostic evaluations that will determine future prison assignments.

Work Schedule

This is a full-time position (40 hours per week). The selected candidate will work Monday Friday 8am 5pm. Hours may vary at times depending on the business needs of the facility.

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NC Flex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees. Visit the website forState Benefits.

Note to Current State Employees:

State employees are encouraged to apply for positions of interest even if the salary grade is the same as or lower than their current position. If selected for this position a new salary will be recalculated taking into consideration the quantity of relevant education and experience funding availability and internal equity. Based upon these factors a pay increase MAY result.

Supplemental Contact Information:

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC) please visit us at our website.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.

If multiple applications are submitted to an individual posting only the most recent application received prior to the closing date will be accepted.Applications must be submitted by 11:59 PM on the night before closing date.

Applicantsmaybe subject to a criminal background check.

If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).

Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. The hiring process may take several weeks.

Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

o For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

Veterans and National Guard Preference

Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment NCDAC will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

Contact Information

If there are any questions about this posting other than your application status please contact Ingrid Watson at .

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associates degree in Criminal Justice Human Services Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

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