Analytics Manager
Share
Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
To provide an insights and analytics function for all customer Call Email Chat and transactional matters as input into special projects and general workforce management matters within the Voice Branch
Qualifications :
Qualification
- NQF Level 7 - 8 Degree Business Commerce
Experience Required
- 5-7 years Previous experience and knowledge Management Information reporting and data analysis to help guide on explaining what has happened and why it has happened
- Work Force Management Skills
- Leadership Skills
- Analytics Skills
Additional Information :
Behavioural Competencies:
- Developing Strategies
- Embracing Change
- Empowering Individuals
- Establishing Rapport
- Generating Ideas
- Making Decisions
- Producing Output
- Pursuing Goals
- Showing Composure
- Taking Action
- Understanding People
- Valuing Individuals
Technical Competencies:
- Business Acumen (Audit)
- Financial Acumen
- Interpreting Financial Statements
- Planning Forecasting and Budgeting
- Product Knowledge (Consumer Banking)
- Product Related Systems (Consumer Banking)
- Value Identification
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
