Senior HR Ops Manager
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Job Summary
Ensuring the HR Operations for SquareTrade in Europe are straightforward robust and frictionless.
Purpose of role
To ensure the administration of HR tasks is comprehensive and efficient
To manage the information and reporting on the HRIS
To build and maintain reporting on HR data & metrics
To ensure all changes in payroll are fed through to the finance team accurately and on time
To lead on Benefits in all Europe locations annual reviews communication with employees negotiation with suppliers
To lead on salary benchmarking in all Europe locations
To manage the Total Reward Statement process
To manage complex leave - eg. maternity and paternity leaves or long term sick
To lead on all Employee Relations scenarios (with the People Directors support) and partner with Managers through performance plans disciplinary procedures redundancies exits where needed.
With the support of the HR Ops team to ensure the business has comprehensive employee handbooks and playbooks for processes in each country
Lead on integration with Allstate as and when we align processes and platforms
Escalation point for queries from Office Manager/People & Culture Partner
Expectations
Strong relationships across the wider team
Strong collaboration with the people team especially the Senior HRBP (Lucy) on business partnering activities where they intersect
Team player for multiple person projects such as onboarding DE&I agenda
Working time will involve 3 days per week in the office in a normal working week
Provide support to cover other people team members when they are away (as they will do for you)
To own the HR CPD for employment law agenda for the people team
Key Deliverables
HR files are up to date and people are paid the right amounts on time
HR processes are well developed and clear to all
Benefits show value are clearly explained and work well
Employees know how to get hold of you
Stakeholders have confidence in you
Support from People & Culture Partner
Support from Office Manager
Handover and approvals from People Director
Qualifications :
CIPD Qualified
Knowledge of UK employment law and current practice in the workplace
Efficient administration and report building experience
Coaching ability Project management skills
Relationship building and influence
Additional Information :
We work in a hybrid model: 3 days in the office 2 days from home.
All your information will be kept confidential according to EEO guidelines.
The Team: is an Equal Opportunity Employer
Remote Work :
No
Employment Type :
Full-time
Key Skills
- GIS
- Heavy Machinery
- Hardware Sales
- Access Control
- Fusion
- Gsm
About Company
SquareTrade, an Allstate company, is not just transforming the consumer electronics insurance space—we’re redefining it. Our award-winning customer-first mindset has made us the trusted partner of global giants like JB Hi-Fi, Amazon, Walmart, and T-Mobile. With 5-star reviews in the t ... View more
