HR Operations Lead

Overview

Lead the HR Operations team (23 members) to deliver end-to-end HR operational excellence across employee lifecycle HR systems compliance payroll coordination and global mobility. Ensure smooth daily HR operations while continuously improving processes and employee experience.

Key responsibilities

• Lead coach and oversee HR Operations team performance.
• Own end-to-end employee lifecycle processes from onboarding to offboarding ensuring timely and accurate execution of all HR operational activities.
• Drive continuous improvement of HR processes and service quality.
• Manage HRIS and employee data accuracy (records org chart staff profiles) maintain structured HR documentation and reporting and monitor HR systems in collaboration with global HR teams.
• Own HR policy updates and labor compliance in line with Vietnam Labor Law.
• Serve as policy owner providing clear guidance on policies and employee handbook to ensure consistent application company-wide.
• Oversee payroll inputs (attendance leave tracking salary computation).
• Manage employment documentation including offer letters contracts probation/renewal confirmations appendices transfers promotions terminations and maintain up-to-date labor contract records.
• Own end-to-end global mobility for expats including work permits visas/TRC relocation support and onboarding/offboarding in coordination with regional and global HR.
• Manage employee benefits programs including private health insurance employee assistance program and other benefit initiatives.
• Other duties as assigned by Head of HR.

Qualifications :

• Bachelors degree in Human Resources Business Administration or related field.
• Minimum 5 years of experience in HR Operations (in-house or external services) with strong hands-on expertise across employee lifecycle payroll coordination compliance and HR administration.
• Solid knowledge of Vietnam labor law employment contracts and HR policies. Experience working with authorities is a plus.
• Advanced English proficiency (written and spoken)
• Strong organizational and documentation skills with high attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Proactive problem-solver with strong critical thinking and ownership mindset.
• Strong communication and interpersonal skills approachable and service oriented.
• Strong teamwork and stakeholder collaboration skills.
• Proficient in MS Office (especially Excel) tech-savvy with the ability to leverage HR systems and digital tools to improve operational efficiency.
• Experience handling expatriate work permits and visas is preferred.
• Experience working with HR CoEs and global teams is strongly preferred.

Additional Information :

Recruitment process:

- Phone Screening (English Proficiency Test): Once your application is reviewed and meets the qualifications the Recruitment Team will reach out to you via phone for a discussion. Please note you may receive a call from an unknown number after submitting your application.

- Official Interview (Conducted in English only)

• Round 1 (offline): Interview with Head of HRVN in our office.

Our perks and benefits:

• 13th salary bonus for all employees and 14th salary bonus for Senior level.
• Clear Academy system and mentoring program to help you develop your career within Netcompany. 
• Performance appraisal twice a year to guarantee constructive feedback. 
• Professional Scandinavian working environment that values innovation creativity and new ideas along with being supportive fun and flexible. 
• 24/7 Mental Wellbeing Companion Program to help you overcome challenges and crisis in your life and work.
• Attractive salary that is adjusted annually based on your performance along with an annual performance bonus.
• Attractive Healthcare insurance program for you and your family.
• Company Phone Program for Senior level where you will be sponsored to get a new phone.
• Social and sports activities hosted by Netcompany After Dark (Summer Party Friday bar go-kart DIY workshops outdoor activities football badminton table tennis basketball billboard etc.). 

Either click theApply Nowbutton or send your details directlyto our recruitment team () who will be able to help with any questions you may have.

We are committed to creating an inclusive and diverse environment. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process please email HR at for assistance.

All qualified candidates are invited to apply regardless of gender gender expression sexuality disabilities age religion and beliefs political beliefs nationality ethnic or social background.  

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Remote Work :

No

Employment Type :

Full-time