Lead quality excellence and operations engineering scalability for global data center hardware fulfillment operations as we launch new sites and scale to 2-5x volume growth. Own end-to-end quality strategy design scalable processes and automation and shape operational standards that power critical cloud infrastructure for millions of customerswith high executive visibility and direct business impact in a fast-paced high-growth environment where your innovations drive the future of hyperscale operations.
Key job responsibilities
- Develop and maintain PFMEA and control plans throughout the life cycle of a process. Use PFMEA to identify potential failures their effects and implement preventive actions.
- Own disposition of defective equipment by developing metrics and maintain a quarantine cage.
- Drive the resolution of issues identified.
- Manage the process/product quality audit program. Document audit findings and ensure proper corrective actions are taken.
- Define and own the quality metrics reported daily to the leadership team. Ensure the metrics are accurate relevant and drive continuous improvement.
- Perform root cause analysis on customer issues provide effective corrective actions and drive them to completion.
- Manage change management requests and obtain approvals from appropriate stakeholders.
- Serve as the primary quality contact on the production floor. Communicate relevant quality-related details at the start and end of each shift.
- Assist in and facilitate process improvement initiatives providing subject matter expertise and support.
- Assist in the roll-out of new processes and equipment by performing quality inspections and trial runs.
- Own and develop standard policies and procedures for processes within operations. Ensure SOPs are up-to-date and followed consistently.
A day in the life
Review quality metrics and identify spike in deployment errors at one of the sites
Communicate quality priorities and own the quarantine cage
Facilitate root cause analysis meeting on customer-reported failures and assign corrective actions with clear ownership
Present capacity forecast models and scaling strategy for upcoming volume increase to leadership team
Plan and design for new fulfillment centers establish site requirements design layouts and implement processes
Approve change request for tools and coordinate deployment timeline with engineering tech team
Update PFMEA documentation for new product onboarding adding preventive controls for identified failure modes
Mentor junior engineers on SOP development best practices and review their work
Analyze operational bottleneck data and own continuous improvement
About the team
The Janus Engineering team is crucial to OTS Supply Chain Fulfillment Operations. This multidisciplinary group designs builds and maintains infrastructure tools and processes for lean hardware fulfilment Operations. Combining expertise in Ops Engineering Analytics Quality Engineering Materials Management and Learning & Training they continuously optimize Rapid Asset Deployment (RAD) processes for performance reliability and scalability.
- 4 years of industrial engineer operations engineer manufacturing engineer or project engineer in a manufacturing environment experience
- Bachelors degree in industrial or manufacturing engineering
- Experience with Six Sigma lean manufacturing
- Experience working with and managing third party vendors
- Knowledge of AutoCAD VBA and SQL at the intermediate level
- Knowledge of Microsoft Office products and applications (Excel PowerPoint Word Visio and MS Project) at an advanced level
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 68900.00 - 103400.00 USD annually