Charter & MICE Director (WMX) Orient Express Sailing Yachts

The Director of Charter & MICE is responsible for defining and executing the global commercial strategy for exclusive yacht charters and MICE business aboard the ultra-luxury Orient Express Yacht. This leadership role drives revenue growth oversees high-level client partnerships and ensures the flawless delivery of bespoke charter and incentive experiences aligned with the prestige and heritage of the Orient Express brand.

Reporting directly to the Chief Commercial Officer the Director leads strategic sales initiatives manages key stakeholder relationships and collaborates cross-functionally with ACCOR Global Sales the Orient Express Management Company and shipboard leadership to position the yacht as a premier ultra-luxury charter and MICE destination worldwide.

Key responsibilities

Strategic Leadership & Revenue Ownership

• Develop and implement the global charter and MICE commercial strategy aligning with overall brand and revenue objectives.
• Own and deliver annual revenue targets for full yacht charters and MICE segments with clear forecasting budgeting and performance tracking.
• Identify market opportunities emerging trends and competitive positioning to drive long-term growth.
• Define pricing strategy contracting frameworks and commercial policies in coordination with senior leadership.
• Establish KPIs and reporting structures to measure performance profitability and client acquisition effectiveness.

Business Development & Global Partnerships

• Lead high-level business development efforts targeting top-tier yacht charter brokers family offices UHNW clientele global corporations luxury travel advisors and premier event agencies.
• Cultivate and manage strategic partnerships within the global yacht charter and MICE ecosystem.
• Represent Orient Express Yacht at key international trade shows luxury travel forums and industry events.
• Drive collaboration with ACCOR Global Sales and regional sales offices to maximize global reach and cross-selling opportunities.
• Oversee complex negotiations for full yacht buyouts and high-value incentive programs.

Client & Stakeholder Leadership

• Act as executive point of contact for key accounts and high-value charter clients.
• Ensure a consultative sales approach that translates client vision into bespoke ultra-luxury experiences.
• Maintain long-term strategic relationships to generate repeat business and brand advocacy.
• Oversee contract negotiation commercial terms and risk management in collaboration with Legal and Finance teams.

Operational & Cross-Functional Alignment

• Partner closely with Marine Operations Hotel Services Culinary and Shipboard Leadership to ensure seamless execution of charter and MICE programs.
• Provide strategic direction during program design to ensure feasibility profitability and brand alignment.
• Lead post-event reviews and performance evaluations to continuously refine the charter offering.
• Oversee sales administration processes CRM governance budgeting and financial tracking for the segment.

Team Leadership & Organizational Development

• Build mentor and lead a high-performing Charter & MICE sales team as the business scales.
• Foster a culture of excellence accountability and ultra-luxury service mindset.
• Provide coaching on negotiation account management and strategic selling techniques.
• Collaborate with Marketing to develop targeted campaigns and high-impact sales collateral for the segment.

Qualifications :

• Minimum 10 years of progressive experience in luxury hospitality yachting ultra-luxury travel or high-end MICE sales including senior leadership responsibilities.
• Proven track record of managing high-revenue portfolios and delivering multi-million-euro sales targets.
• Deep understanding of the global yacht charter market and/or corporate MICE segment.
• Established international network within luxury travel yacht brokerage corporate incentive and UHNW communities.
• Strong financial acumen including forecasting budgeting and revenue optimization.
• Exceptional negotiation executive presence and relationship management skills.
• Fluent in French and English (written and spoken); additional languages are a plus.
• Willingness to travel internationally as required.

Additional Information :

 A real work life balance 

• ALL - Heartist Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide.  

• And at our Issy les Moulineaux site: Collaborative workspaces an employee restaurant unlimited coffee gaming and sports areas a concierge service and a park just across the street. 

Attractive Finance benefits 

• Sustainable Mobility Package up to 700 for the use of green transportation or 75% coverage of Pass Navigo (public transportation pass). 

Learning & development 

• Talent Management at the earth our strategy. 

• We want you to feel free to dare and free to grow by opening new doors to continuous learning and skills development. Challenge yourself and switch between jobs brands and career paths 

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. 

Remote Work :

No

Employment Type :

Full-time