Key Responsibilities
Develop write review andmaintainhigh-quality technical documentation including user manuals online help content FAQs and API documentation.
Create end-to-end training videos including script writing video editing AI-based voice-over generation and publishing.
Collaborate with software developers product managers and support teams to understand product features and workflows and translate them into clear concise and user-friendly content.
Conduct research and analysis to simplify complex technical information for diverse end-user audiences.
Maintain documentation templates and ensure adherence to organizational style guides and documentation standards.
Review and edit content to ensure grammatical accuracy clarity consistency and technical correctness.
Assistin the development of training materials onboarding content and online help resources.
Stay current with industry trends tools and best practices in technical writing and documentation.
Skills & Qualifications
Education:Bachelors degree in English Journalism Communications Computer Science or a related discipline.
Excellent written and verbal communication skills in English.
Basic understanding of software development concepts and technical terminology (preferred).
Proficiencyin documentation tools such as MS Office Google Docs and platforms like ConfluenceMadCapFlare orRoboHelp(preferred).
Working knowledge of video creation and editing tools such as Camtasia or similar software.
Strong ability to quickly understand complex technical concepts and present them in a clear user-friendly manner.
High attention to detail with the ability to work independently as well as collaboratively within a team.
Harris is an acquirer of software businesses. Our focus is to acquire businesses with growth potential, manage them well and build them for the future.