Credit Manager

Behind every seamless group arrival conference tour series and wedding is disciplined credit management and revenue protection. As Credit Manager you safeguard the hotels financial integrity through precise invoicing structured credit control and proactive collection practices. Your work ensures that revenue is not only earned but secured. 

Start Date: April 2026
Contract Type: Full-Time
Pay Rate: $65000 - $68000 per year dependent on experience

Key Responsibilities 

Credit Control & Collections 

• Ensure accurate and timely invoicing of tours FITs conferences and weddings as per contract 
• Oversee prompt collection of all accounts including advance deposits cancellations and prepaid accounts 
• Maintain Aging of Accounts Receivable within acceptable levels using effective and professional collection methods 
• Maintain Guest Ledger and Deposit Ledger accuracy 
• Process credit applications and establish appropriate credit limits in accordance with hotel credit policy 

Revenue & Client Liaison 

• Liaise with Sales & Conferences on estimated revenues and deposit schedules 
• Participate as the Accounting representative in pre-conference meetings with clients 
• Respond to guest inquiries and resolve billing discrepancies thoughtfully and professionally 
• Reconcile assigned AR accounts and complete month-end tasks including group commission calculations 

Leadership & Governance 

• Train and mentor the Accounts Receivable Generalist providing structured coaching and performance guidance 
• Conduct monthly credit meetings with Accounting Senior Management Front Office/Reservations Banquets and Sales 
• Contribute to and implement departmental operational improvement initiatives 
• Ensure full adherence and compliance with corporate and local SOPs 
• Exercise authority to ensure credit policies procedures and timelines are consistently upheld 

Qualifications :

What You Bring 

• Post-secondary education in Accounting 
• Post-secondary education in Hospitality/Tourism is an asset 
• 23 years of Accounts Receivable experience ideally within a hotel environment 
• Strong knowledge of Microsoft Office particularly Excel 
• Knowledge of Oracle PMS Cloud is an asset 
• Demonstrated high degree of accuracy and attention to detail 
• Strong organizational skills with ability to manage multiple priorities and deadlines 
• Thoughtful analytical problem-solving and decision-making abilities 

Bonus If You Bring 

• Experience leading credit meetings and cross-department financial reviews 
• Experience managing group commissions and large-scale event billing 
• Exposure to audit preparation and compliance reviews 
• Previous mentorship or team development experience within Finance 

Who You Are 

You are serious disciplined and exacting. 

You value clarity of tasks defined responsibilities and structured procedures. You take pride in delivering high-quality error-free work and maintaining compliance with established standards. 

You are careful with rules conscientious in your decision-making and precise in your execution. While the pace of work may be fast you never compromise on quality. You are comfortable exercising authority within your defined scope to ensure policies are followed and standards are met. 

You value: 
Delivering high-quality products and services 
Professional structured work environments 
Accountability and clarity in expectations 
Working thoroughly and accurately within established guidelines 

As a leader you coach others with structure and purpose. You delegate carefully follow up diligently and hold yourself and your team accountable for consistent quality results. 

At Rimrock your discipline protects revenue. Your expertise safeguards financial health. Your leadership reinforces trust. 

Work with integrity. Deliver with precision. Stay moved. 

Visa Requirements: Must be legally authorized to work in Canada. 

Additional Information :

Job Perks & Benefits: 

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees. 
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide. 
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Accor Hotels in Banff Lake Louise Jasper & Whistler. 
• One complimentary buffet meal per shift in our staff cafeteria. 
• Subsidized shared Staff Accommodation. 

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at . 

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at  and well work with you to ensure your needs are met. 

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward. 

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness. 

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age. 

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate. 

Together we build a workplace where belonging isnt just possible its expected. 

Be you. Be bold. Stay moved. 

#CWMRSummer26
#CWMRLeadership
 

Remote Work :

No

Employment Type :

Full-time