Junior Collections Analyst GBS FSSC

Bogotá - Colombia

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Collections Analyst (O2C)

Role Objective:
Ensure timely collection of outstanding receivables supporting healthy cash flow and efficient accounts receivable management.

Key Responsibilities:

Contact customers to collect overdue payments based on aging reports.
Perform ongoing follow-ups via phone email and other communication channels.
Maintain accurate and detailed records of collection activities and payment status.
Conduct account reconciliations and review/distribute customer statements.
Manage deductions and resolve payment disputes in coordination with internal teams.
Provide feedback on bad debt exposure and potential write-offs.
Support credit evaluations and credit limit management with the Credit team.
Escalate complex issues or disputes when required.

Cross-Functional Collaboration:

Work closely with Accounts Receivable (AR) Credit Operations Sales Local Finance Customer Service and other stakeholders to resolve payment-related matters.

Process & Compliance:

Contribute to continuous improvement initiatives within the Order to Cash (O2C) process.
Ensure compliance with company policies procedures and internal controls.
Support ongoing maintenance and updates of process documentation.

Qualifications :

Education

High School diploma required.
Technical Technologist or Professional degree in Finance Accounting Business Administration Economics Engineering or related fields (preferred).

Experience

12 years of experience in financial operations administrative or collections roles.
Experience in B2B environments is preferred.

Technical Skills

Proficiency in Microsoft Office (Excel Word Outlook intermediate level).
Experience with ERP systems such as Oracle (preferred).
Basic knowledge of account reconciliations and accounts receivable management.

Note: If candidates do not fully meet all technical requirements the company will support their development through training programs.

Additional Information :

Employment Conditions

Contract Type:

Indefinite-term contract directly with SGS GBS.

Working Hours:

Monday to Friday
8:00 a.m. 5:00 p.m.

Compensation (All amounts in Colombian Pesos COP)

Base Salary: COP $2600000
Transportation Allowance: COP $200000
Wellness Allowance: COP $300000
Annual Retention Bonus: COP $2400000

Remote Work :

Employment Type :

Contract

Collections Analyst (O2C)Role Objective:Ensure timely collection of outstanding receivables supporting healthy cash flow and efficient accounts receivable management. Key Responsibilities:Contact customers to collect overdue payments based on aging reports.Perform ongoing follow-ups via phone email ...