Facilities Training Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Scope and purpose: To provide the highest levels of cleanliness and hygiene to the Company standards within the service specification.

Responsible to: Operations Manager

Liaise with: Team leads supervisors clients and customers and delivery personnel.

MAIN DUTIES

• Have full knowledge of all areas where JLL carry out operations.
• Schedule and provide trainings on Client site specific procedures prepare training material and equipment.
• Create training specification and create adjust and delete curriculum where necessary
• Manage SMS training system appropriately add delete schedule and complete trainings with JLL site team.
• Update and maintain training and trackers
• Complete JLL on the job trainings with staff members
• Have full working knowledge of all cleaning equipment materials and agents and use cleaning equipment as directed by your line manager only after COSHH and equipment training has been given. Report any equipment which is faulty mark as faulty and do not use
• Report any safety hazards or inappropriate compromises to the line Manager e.g. locked fire door lifting flooring lights not working etc.
• To be aware of material expenditure and cost and avoid unnecessary waste.
• Comply with all security regulations for cleaning materials equipment and buildings as laid down by client and JLL and report immediately any shortages or discrepancies found
• Ensure a high standard of personal hygiene and appearance and general cleanliness to comply with statutory and Company regulations.
• Provide cover in other areas in times of sickness and holidays
• Comply with all Company & client policies and statutory regulations relating to Health & Safety safe working practices hygiene cleanliness fire and COSHH. This will include your awareness of any specific hazards in your work place;
• Document completion of duties by completing forms reports logs and electronic records.
• Complete all required documentation accurately and legibly.
• Carry out all other reasonable tasks as directed by management

• Working closely with an Admin support on training planning and completion
• Work closely with supervisors from all areas to complete scheduled trainings and look ached on training requirements.
• Support audit completion
• Excellent communication skills essential to communicate with team members team leads supervisors managers and client colleagues
• Excellent organisational skills required to coordinate tasks and duties
• Administration & organisational duties

INFREQUENT DUTIES

• To prepare and assist in any special functions which may sometimes be outside normal working hours
• To report and act on customer and client complaints or compliments and any incidents of accident fire theft loss damage or other irregularities
• To attend meetings and training courses as may be necessary. Some of which may occur outside normal working hours.
• To carry out reasonable periods of overtime as may be required from time to time
• To train new colleagues by showing them tasks and how things are done.
• Upload all reports noting and assigning actions ensuring follow up before closing out
• Using platforms provided record all JLL training for team members.
• Support if required with track and trend on-time training.
• Take on ad hoc projects from time to time as deemed necessary. Recommend control improvements that add value to the business.
• Work with management /team leads/to develop practical solutions for issues identified and carry out special investigations as required
• Carry out SOP /JLL training as required
• Assist if required with client focused training
• Helping in Reviewing & Updating Company Policies

KEY RESULT INDICATORS

• Comply with Company and statutory regulations relating to safe systems of work health & safety hygiene cleanliness fire and COSHH.

• To be agreed with Line Manager for location. K.P.I.s to be monitored as part of performance review and appraisal process.
• To deliver consistent level of service within the company standards to the contract specification and agreed performance qualitative and financial targets.

NB. Whilst every effort has been made to ensure the details of this job description are correct due to the varied requirements of the support services industry this job description cannot be exhaustive. Therefore the jobholder may be required from time to time to carry out other tasks as required by management to meet the operational needs of the business.

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.