Customer Service Specialist – Hebrew Speaker

TalentWorldGroup

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profile Job Location:

Tel Aviv - Israel

profile Monthly Salary: Not Disclosed
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

Customer Service Specialist Hebrew Speaker (Remote)

Location: Remote
Start Date: 23 February 2026 (Tentative)
Contract: Freelance cooperation agreement
Timeline: Temporary campaign (minimum 3 months)
Hourly Rate: 14/hour

About TalentWorldGroup

At TalentWorldGroup we think globally and strive for excellence. As a pioneering multilingual contact center we are redefining remote work by building the workplace of the future. We offer flexible long-term opportunities for professionals passionate about customer support and healthcare communication.

About the Role

We are looking for a Customer Service Specialist (Hebrew speaker) to support clinical trial campaigns by communicating with potential patients and providing accurate empathetic information.

Key Responsibilities

  • Support inbound and outbound communication with potential clinical trial participants
  • Provide clear information and guide patients through screening processes
  • Document interactions in CRM systems
  • Maintain high-quality communication and compliance standards

Mandatory Requirements

  • 24 years of call center or customer support experience
  • Native-level Hebrew
  • High-level English (C1/C2)
  • Excellent verbal and written communication skills
  • Experience in healthcare or the medical industry is a plus
  • Familiarity with CRM and online collaboration tools

Work Schedule

  • Operating hours: 08:0017:00 local time
  • Expected workload: 23 hours per day

Training

  • 12 hours per day (Eastern Time)
  • Start date: 23 February 2026 (Tentative)

Technical Requirements

Internet: Stable wired broadband connection

Hardware:

  • Processor: Minimum 1.8GHz (64-bit preferred)
  • RAM: 8GB or more
  • Storage: Minimum 10GB free
  • Screen: resolution preferred
  • Wired USB headset

Operating System:

  • Windows 11 or later
  • macOS 13 or later

What We Offer

  • Hourly rate: 14
  • 100% remote work
  • Flexible project-based assignments
  • Long-term collaboration opportunities
  • Career development and learning paths
  • Gamification program (performance-based bonuses and paid holiday hours)
  • Freelance cooperation agreement

Join Us

If you are customer-focused tech-savvy and thrive in a fast-paced remote environment wed love to hear from you.

Customer Service Specialist Hebrew Speaker (Remote) Location: Remote Start Date: 23 February 2026 (Tentative) Contract: Freelance cooperation agreement Timeline: Temporary campaign (minimum 3 months) Hourly Rate: 14/hour About TalentWorldGroup At TalentWorldGroup we think globally and strive for ex...
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