Customer Success Manager (Russian Ukrainian speaker)

Payoneer

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profile Job Location:

Petah Tikva - Israel

profile Monthly Salary: Not Disclosed
Posted on: 21 hours ago
Vacancies: 1 Vacancy

Job Summary

Role summary

We are looking for a Customer Success Manager (CSM) based in Israel for a highly strategic and commercial role. This is a sales-oriented position focused on retention and revenue growth managing high-potential customers across multiple EMEA markets.

You will build relationships with C-level executives and senior stakeholders lead strategic conversations and drive upsell and expansion opportunities through long-termaccount planning and strong execution.

Israel

Hybrid

Full-time

Whatyoulldo

Own a portfolio of strategic customers and drive retention expansion

Lead commercial conversations: upsell / cross-sell / renewals

Build relationships with C-level and senior management

Create and execute account plans (quarterly/annual growth plans)

Deliver QBRs and customer presentations with strong storytelling and business impact

Work cross-functionally with internal teams to solve issues and drive outcomes

Track progress and pipeline in CRM with clear reporting and forecasting

Who you are

3 years experience in Customer Success / Account Management / Sales (B2B)

Strong selling ability negotiation skills and commercial mindset

Excellent presentation skills and experience leading executive meetings

Ability to plan long-term manage multiple priorities and perform under pressure

Languages (Mandatory)

English fluent

Russian or Ukrainian fluent

Preferred

Enterprise sales / enterprise account management experience

Fintech / payments industry background

Hebrew advantage

#LI-MI1


Required Experience:

Manager

Role summaryWe are looking for a Customer Success Manager (CSM) based in Israel for a highly strategic and commercial role. This is a sales-oriented position focused on retention and revenue growth managing high-potential customers across multiple EMEA markets.You will build relationships with C-lev...
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Key Skills

  • Anti Money Laundering
  • Accounts Handling
  • Account Development
  • Account Management
  • Customer Support
  • Corporate Marketing

About Company

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In today’s borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally through our cross-border payments platform. With Payoneer’s fast, flexible, secure and low-cost solu ... View more

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