Sr Director of Operations, Telecom Fulfillment

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions from construction to drops to fulfillment. TAKs ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams distributors and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking a Sr Director of Operations to join our team to support operations across multiple TAK this role you will provide enterprise-level leadership for fulfillment and operational execution responsible for setting strategic direction driving operational excellence and ensuring consistent performance safety and financial results at scale. As a key member of the senior leadership team the Sr. Director partners cross-functionally to align operations with company goals develop future leaders and optimize processes technology and resources to support long-term growth.

Why TAK

• Full Time
• Paid Weekly
• Compensation: $160K - $190K annually DOE
• Full Benefits Package (Medical Dental & Vision)
• Paid Time Off
• 401(k) with Company Match!
• 25K Company Paid Life Insurance
• Independent Work & Team Collaboration
• Career Development & Advancement Opportunities!

The Role

• Provide executive oversight for the planning execution and completion of residential drop bury and MDU projects across multiple markets ensuring delivery on time within scope and within budget
• Set and execute regional or multi-market operational strategy aligned with company objectives and growth initiatives
• Lead develop and hold accountable multiple Directors Market Managers and senior leaders ensuring strong leadership pipelines and succession planning
• Establish and drive operational standards best practices and consistency across all assigned markets
• Own performance outcomes across financials productivity quality customer satisfaction and safety metrics
• Partner with Finance HR Safety Engineering and Executive Leadership to drive data-informed decisions and continuous improvement
• Develop and manage operating budgets forecasts and resource allocation to maximize efficiency and profitability
• Champion a culture of safety compliance accountability and high performance across all levels of the organization
• Serve as an executive point of contact for key clients vendors and strategic partners supporting contract performance and long-term relationships
• Oversee compliance with all local state and federal regulations ensuring risk mitigation and operational integrity
• Identify and implement advanced technologies systems and methodologies to scale operations and improve performance
• Lead change management initiatives related to growth market expansion organizational design and operational transformation
• Extensive domestic travel to markets throughout the United States is required (/- 80% annually)

• 8 years of progressive leadership experience including leading leaders and managing multi-market or large-scale operations
• 5 years of experience in telecommunications cable broadband or infrastructure construction strongly preferred
• Bachelors degree in Business Management Engineering or a related field preferred; equivalent experience considered
• Industry and vendor-specific certifications or training (NCTI SCTE etc.) preferred
• Proven ability to drive operational strategy financial performance and KPI accountability at scale
• Strong executive presence with the ability to influence negotiate and communicate effectively with senior leaders and external stakeholders
• Deep knowledge of broadband infrastructure construction deployment and operational best practices
• Exceptional analytical problem-solving and decision-making skills
• Advanced proficiency in Microsoft Office and operational reporting tools
• Ability to travel /-80% annually across all TAK markets within the United States
• Proven ability to manage complex concurrent initiatives in a fast-paced environment
• Must provide a valid government-issued photo ID for verification; a drivers license is required if the role involves driving
• Passing of all pre-employment requirements (MVR Background Check Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time with or without notice subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability genetic information protected veteran status or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting