Assessing & Repair Trainer
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Assessing & Repair Trainer
Job No: 678372
Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD
Max Term Full Time
Insurance
Pay Band 4
- Partner with Assessing business leaders QA teams Motor Vehicle Assessors Investigations Recoveries and other stakeholders to ensure continuous improvement
- Sydney (preferred)/Melbourne/Brisbane CBD location hybrid office/ work from home
- Permanent role
Deliver high quality induction technical and capability uplift training for Motor Vehicle Assessors and other identified audience groups contributing to a consistent national standard of technical excellence. The role facilitates learning assesses competence against the Certificate IV in Vehicle Loss Assessing and internal standards and provides insights to strengthen the design and continuous improvement of assessor learning under the governance and approval of the National Assessing Capability Lead.
What youll do:
- Facilitate induction technical systems and process training for new and existing Motor Vehicle Assessors (virtual on site and blended)
- Deliver approved upskill and refresher training programs aligned to Assessing and Motor Claims standards
- Deliver external repairer/partner training enablement solutions as approved by the National Assessing Capability Lead
- Conduct competence assessments aligned to the Certificate IV in Vehicle Loss Assessing and internal assessment tools
- Provide feedback and recommendations to the National Assessing Capability Lead regarding improvements to learning solutions.
What youll bring:
- Certificate IV in Workplace Training and Assessment Required (or a commitment to obtain the qualification within 12 months)
- Technical proficiency in assessing systems and tools (e.g. ClaimCenter Solera AudaNet/AudaWatch)
- Significant experience as an Assessor or Technical SME in Motor Claims
- Technical training design and delivery preferably in large complex organisation
- Ability to explain complex rules and concepts clearly and effectively
- Relate well to people in all roles and liaise effectively on complex sensitive and confidential issues.
What we can offer you
- Discounts of up to 25% on our various Insurance products
- Flexible working environment and arrangements; genuine focus on work-life balance
- Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
- We offer support and various programs for our people: (Employee Assistance Program (EAP) Referral Program ($600) Facilities for nursing mothers Years of Service Recognition)
Employee benefits Suncorp Group
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued involved and respected for their perspectives and contribution.
We believe we are at our best when our workforce is as diverse talented and passionate as the communities in which we live and operate and where our people feel included valued and connected. We are passionate about inspiring our people by creating a diverse accessible and inclusive culture offering flexible work career development and internal mobility and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace we encourage you to contact for a confidential conversation.
Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time
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Key Skills
- Customer Service
- Mobile Devices
- Locksmith
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- Mechanical Knowledge
- Auto Body Repair
- Roofing
- Schematics
- Soldering
- Appliance Repair
- Equipment Repair
- Power Tools
