Program Manager I

Hyderabad - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Overview:

TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers.

Job Title: Program Manager I
Location: Hyderabad
Job Type: Contract
Duration: 8 Months
Work Type: Onsite

Job Description:

The Top Key Responsibilities:

Use data analyses to develop solutions to improve customer experience and to guide business decision making
Identify develop manage and execute analyses to uncover areas of opportunity and present written business recommendations
Work with business and tech teams to meet business requirements
Build and manage key stakeholder relationships and adapt existing data and digital solutions/technologies e.g. RCA/ RPA Methodology development.
Follow established methods on projects & drive operational controls for all projects and teams
Ensure critical metrics for the Experience Excellence Services are met.
Handle the collection of customer feedback and identify optimization areas.
Identify and handle risks in relation to Business Services underpinning business processes
Lead initiatives to find opportunities gather high level requirements perform high level system impact analysis and work directly with customer teams to identify and develop business cases and acquire sponsorship.
Ensure insights from Experience Analytics is provided to relevant partner
Responsible for the end-to-end process related to PR creation Approval and PO Amendments.
Primary responsibilities include managing relationships with different stakeholders such as Corp AP Accounting Payroll Vendor Management and global clients employees.
Performs analysis on weekly and monthly basis on spend data process inflow invoice related queries for process improvement areas.
Prepare process metric by studying data and provide deep dive analysis on major contributors
Drive effective teamwork communication collaboration and commitment across both Global and India teams

Leadership Principles:

Learn and Be Curious Ownership
Insist on the Highest Deep Dive

Mandatory Requirements:

Bachelors/Masters (MBA) with 3-5 years of experience in Procurement Operations and/or Accounts Payable
Experience in P2P in large multi-national organizations is a must
Strong Stakeholder Relationship Management focus (both Internal / External).
Strong interpersonal skills - including written and oral communication skills
Excellent Microsoft Office skills including a strong working knowledge of Excel
Problem solving ability and passion for big data
Excellent communication and data presentation skills

Education or Certification:

Bachelors/Masters (MBA)

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Overview: TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale ...