Administrative Representative St. Paul International Airport
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Job Location:
Saint Paul, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
Enterprise Mobility operates the Enterprise Rent-A-Car National Car Rental and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the worlds best and most trusted mobility company.
The Enterprise brand of Enterprise Mobility has an exciting opportunity for an Administrative Representative. The Administrative Representative will provide a high level of customer service by assisting both internal and external customers primarily via the phone in addition to administrative support.
This position pays $17.50 / hour and is located at the St. Paul Minneapolis International Airport (MSP)- 4901 Glumack Dr. Saint Paul MN 55111.
We offer a robust Benefits Package including but not limited to:
- Paid time off
- Employee discount
- Retirement savings plan
- Extended Health Benefits (Medical Prescription Drug Dental and Vision)
- Life Insurance
- Training and development
We have the following schedule available:
- Monday: 12:00pm to 8:30pm
- Tuesday: 12:00pm to 8:30pm
- Wednesday: 12:00pm to 8:30pm
- Thursday: 12:00pm to 8:30pm
- Friday: OFF
- Saturday: OFF
- Sunday: 12:00pm to 8:30pm
Enterprise Mobilityis a leading provider of mobility solutions owning andoperatingtheEnterprise Rent-A-CarNational Car RentalandAlamo Rent A Carbrands through its integrated global network ofindependent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rentalcarsharing truck rental fleet management retail car sales as well as travel management and other transportation services to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
- Take incoming calls- reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendors
- Make outgoing calls- callback management A/Rs and miscellaneous calls as assigned
- Provide a high level of customer service by assisting customers and assessing their rental needs primarily over the phone
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns check-ins and exit kiosk transactions
- May assist with or perform customer pick-ups in a safe and courteous manner
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
- Perform miscellaneous and backup job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- High school diploma or GED required
- Must have at least 6 months of prior customer service retail or administrative support experience
Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years
No drug or alcohol related convictions on driving record (DWI/DUI) in the past 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- Must be at least 18 years old
Required Experience:
Unclear Seniority
Key Skills
- Time Management
- Guest Relations
- Hospitality Management
- Front office Managements
- Accomodation
- Telephone handling
- Communication
- Guest Services
- Relationship Management
- Reservation
- Airport
- Administrative Services
- Client Services
- Airlines
- Safety and Security
About Company
What’s a career at Enterprise Mobility all about? It’s a simple idea that leads to amazing careers for those who choose Enterprise Mobility. Search jobs here.
