Ford Service Advisor
Share
Job Location:
Broomfield, CO - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Ford Service Advisor
Location: Broomfield CO
Job Type: Full-Time
About Us:
Sill-TerHar Motors is a proud member of the Ford family committed to delivering an exceptional customer experience. We take pride in our team-oriented culture top-quality service and dedication to customer satisfaction. We are looking for an energetic and motivated Service Advisor to join our growing service department.
Position Overview:
As a Ford Service Advisor you will be the primary liaison between our customers and our service team. You will be responsible for understanding customer needs providing clear communication about recommended services and ensuring vehicles are serviced efficiently and accurately.
Key Responsibilities:
Greet customers in a friendly professional manner and listen to their vehicle concerns.
Create detailed repair orders and communicate customer needs to the technicians.
Explain repair recommendations costs and timelines to customers clearly and transparently.
Provide accurate estimates for labor and parts.
Keep customers informed about the status of their vehicle throughout the service process.
Coordinate with the service team to ensure timely completion of work.
Promote and upsell additional services when appropriate.
Ensure high levels of customer satisfaction and follow up after service is complete.
Qualifications:
Previous Service Advisor or automotive service experience preferred (Ford dealership experience a plus).
Strong communication and interpersonal skills.
Ability to explain technical information in a customer-friendly way.
Excellent organizational skills and attention to detail.
Proficiency with dealership management systems (Dealer Track CDK Reynolds & Reynolds or similar).
Valid drivers license and clean driving record.
What We Offer:
Competitive pay plan (base salary plus commission/bonus opportunities).
Ford factory training and career development opportunities.
Health dental and vision insurance.
401(k) retirement plan.
Paid time off and holidays.
Employee discounts on parts service and vehicle purchases.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Now Hiring: Ford Certified Transmission Specialist – Join a Team That Invests in Your Future! Are you a skilled Ford Certified Transmission Specialist looking t...
