Director of Product, Payments
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Job Location:
San Francisco, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Canary Technologies is changing the game for hotels with modern software powered by Canarys hospitality-specific AI platform.
Canary is utilized by 20000 hoteliers in 100 countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham Marriott IHG Four Seasons Rosewood and Best Western trust Canary to deliver results.
Canary was named a 2024 Deloitte Technology Fast 500 company a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work and is backed by top Silicon Valley investors like Y Combinator F-Prime Brighton Park Capital and Insight Partners.
Join us in shaping the future of hospitality!
About the Role
As the Director of Product for Payments you will own the product vision and execution for Canarys payments platform. Youll operate at the intersection of fintech and hospitality partnering with payment processors managing PCI compliance and delivering secure frictionless payment experiences across mobile check-in kiosks sales and catering workflows and international markets. If you thrive in a high-stakes environment and love direct P&L ownership of a critical area this role is for you.
Responsibilities
- Own the end-to-end payments product strategy across the company. Define the multi-year vision that enables Canary to dramatically expand its Payments business.
- Expand payment processor integrations to unblock Sales and Activation globally. Prioritize integrations based on addressable market enterprise deal requirements and international needs.
- Build and scale payments infrastructure as a platform. Deliver capabilities like card-on-file tokenization fraud detection chargeback prevention surcharging currency exchange and reporting that all application teams can leverage.
- Coach for outcomes build payments domain expertise and develop technical product leaders.
- Orchestrate complex go-to-market motions with Sales Partnerships and Marketing. Structure payment processor agreements enable the sales team on payment capabilities and close enterprise deals where payments are a gating requirement.
- Operate in a fast-paced high-accountability environment. Make pragmatic build vs. buy decisions ship MVPs to validate hypotheses and iterate based on customer feedback and payment data.
Qualifications
- 6 years in product management including at least 3 years in payments.
- Deep understanding of payment processing ecosystems: acquirers processors gateways tokenization PCI compliance interchange economics and payment methods (cards ACH wallets bank transfers).
- Track record of building and scaling payment products from 0 to 1 and at scale with measurable business impact (TPV revenue margin improvement).
- Experience navigating regulated environments and complex technical integrations with payment processors and PSPs.
- Strong product judgment for balancing security compliance user experience and commercial outcomes in payment flows.
- Proven ability to drive enterprise deals where payments are a critical component. Experience with Vertical B2B SaaS is a strong plus.
- Technical fluency to partner with Engineering on payments infrastructure API design event-driven architectures and fault-tolerant systems.
- Comfortable operating in a fast-paced high-growth environment with evolving priorities and competing stakeholder needs.
- Bonus: Experience with international payments chargeback management fraud prevention or sales and catering / events management software.
$260000 - $320000 a year
The On-Target Earnings Range for this role is $260000 - $320000. This OTE figure includes a competitive base salary and target variable compensation. Compensation is subject to standard withholding and applicable taxes. Actual compensation will be commensurate with the candidates skill level experience and specific work location. This role may also include the opportunity to earn a discretionary bonus and/or equity.
We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:
Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.
Self Improvement Club: We meet each month and share our personal goals for the individual is provided a budget towards any purchases that help us achieve these goals.
Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.
Travel Reimbursement: Team members are able to visit our offices across New York San Francisco or Dallas when they choose and are provided a travel stipend for doing so. Spend time working with the team in their office and use the rest of your time exploring a new city!
Personal Travel Reimbursement:If you stay at a hotel that Canary works with we provide a credit towards your stay.
Canary Technologies is an equal opportunity employer. We recruit employ train compensate and promote talent regardless of race religion ethnicity national origin citizenship gender gender identity sexual orientation age veteran status disability genetic information or any other protected characteristic.
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Canary's award-winning hospitality software improves the guest experience, streamlines operations and boosts revenue. Trusted by 20,000+ hotels worldwide.
