Events Manager
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Job Location:
West Hollywood, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Casa Madera is a coastal-inspired dining experience where the spirit of the Riviera Maya meets elevated Mexican cuisine. The menu celebrates fresh thoughtful ingredients warm flavors and dishes rooted in tradition while embracing a sense of ritual grounding and connection.
Designed to feel like a retreat from the everyday Casa Madera blends soulful energy handcrafted cocktails and an atmosphere that moves effortlessly from relaxed to refined. Every moment is meant to feel immersive intentional and touched by the elements.
Casa Madera has locations in Toronto and West Hollywood each offering its own interpretation of this coastal Mexican escape.
Department:Management
Employment Type:Full-Time Exempt
ReportsTo:General Manager
Why this role
The Events Manager plays a key role in driving restaurant-leveleventand catering revenue while serving as a brand ambassador throughout the sales and planning process. This role is ideal for a hospitality sales professional who thrives on relationship-building organization anddeliveringexceptional guest experiences within a growing restaurant group.
Working closely with the Director of Events venue leadership operations and culinary teams the Events Manager helps expand event revenue strengthen repeat business and ensure all events reflect brand standards and operational excellence.
Job Summary
The Events Manageris responsible fordriving restaurant-leveleventand catering revenue by proactivelyidentifying qualifying and securingspecial events BEOs buyouts and off-site catering opportunities. This role manages the full event sales lifecycle frominitialinquiry through booking and coordination while ensuring all events align with brand standards and deliver exceptional guest experiences.
Key Responsibilities:
Sales Growth & Business Development:
Increase event sales through proactive outreach follow-up and relationship development.
Identifyand cultivate new business opportunities partnerships and repeat clients.
Establish and execute strategies to support off-site catering growth.
Developmaintain and refresh all event sales materials and client-facing collateral.
Event Operations & Venue Collaboration
Fullyqualifyall incoming event BEO buyout and catering inquiries to ensure alignment with brand standards and operational capabilities.
Partner closely with store-level management to ensure successful planning execution and follow-through of all events.
Train and support venue leadership on event management processes expectations and execution standards.
Ensure all events are communicated clearly and executedin accordance withapproved BEOs and client expectations.
Database Management & Reporting
Maintainaccurateand up-to-date records for all leads bookings and events withinTripleSeat.
Ensure all store-level management and reservation teams areproperly trainedand proficient inTripleSeat.
Monitor pipeline activity conversion rates and booking trends.
Support automated marketing triggers and seasonal event promotions to drive inbound demand.
Menu Development & Client Materials
Collaborate with Operations and Culinary teams to develop update andmaintainall special event and buyout menus.
Create and refine off-site catering menu offerings aligned with brand standards and operational feasibility.
Develop andmaintainpolished client-facing menu and event materials that reflect the brands fine-dining positioning.
Guest Experience & Brand Standards
Respond to all event inquiries promptly and professionallyin accordance withresponse-time standards set by the Senior Events Manager.
Approach all leads with a Guest First mindset prioritizing hospitality clarity and responsiveness.
Ensure all event interactions and executions meet or exceed brand and guest experience expectations.
Act as a brand ambassador throughout the sales and planning process.
Qualifications
Proven experience in event sales hospitality sales or restaurant events management.
Strong understanding of BEO creation buyouts cateringlogistics and event execution.
Demonstrated ability to meet sales goals and drive revenue growth.
Experience working withTripleSeator similar event management platforms preferred.
Strong communication organizational and relationship-building skills.
Ability to collaborate cross-functionally with operations culinary marketing and leadership teams.
Detail-oriented with strong follow-through and time-management skills.
Passion for hospitality guest experience and brand excellence.
Availability toworkflexible schedules as needed to support events and business demands.
Benefits & Perks
As a full-time employee you are eligible toparticipatein a comprehensive benefits package designed to support your health well-being and work-life balance. Benefits may include:
Medical Insurance
Dental Insurance
Vision insurance
Paid Time Off (PTO)
Life insurance
Opportunities for professional growth and development
Benefitseligibility and details may vary by position and location.
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin disability veteran status or any other characteristic protected by applicable law.
If you requirea reasonableaccommodation to complete the application or interview process please contact Human Resourcesat . We are committed to providing reasonable accommodationsin accordance withapplicable law.
Required Experience:
Manager
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
