Front Desk Coordinator

Who is Spring Fertility

We are a passionate dedicated team of leading physicians and scientists who have trained at some of the worlds top research hospitals and fertility centers. Together we are building the fastest-growing fertility group in the country grounded in clinical excellence and deliver deeply patient-centric individualized and compassionate care recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals whatever those may be. We believe everyone deserves the opportunity to build a family if they choose and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team

We are a mission-driven organization seeking motivated high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice we balance excellence with a culture that values collaboration positivity and enjoyment in the work we are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism compassion and teamwork we are united by a shared dedication to putting patients first.

Role Summary

The Front Desk Coordinator is essential to establishing an excellent experience for all of our incoming patients. They partner with our providers and patients in growing their families. We are looking for a dependable and motivated team player with exceptional interpersonal skills and a professional attitude to join our team. Because of the very high level of care we deliver we are looking to hire a lively enthusiastic person who is creative and able to provide personalized care in a fast-paced environment.

Some day-to-day responsibilities include:

• Makes an excellent first impression for all incoming patients
• Checks patients in and out for appointments and manages clinic-wide schedule
• Monitors and facilitates patient compliance and readiness for their initial visit
• Schedules a wide array of appointments for patients and anesthesia for the surgical center
• Processes patients payments and creates receipt batch for Finance
• Proactively advocates for patients
• This role has cross training opportunity for Medical Assistant duties!

Education Licenses Certifications

• Associates or Bachelors degree required
• Exceptional customer service skills
• Hospitality experience preferred!

Employment Type

This is a full-time non-exempt onsite position that requires early hours rotational weekends and holidays.

Compensation

The pay for this role is $24-$27/hr. Salary is based on several factors including job related knowledge and skill set depth of experience certifications and/or degrees.

#INDSFT

Benefits

Investing in You Today and Tomorrow

Supporting your well-being

• Competitive medical dental and vision plans

• Paid time off to recharge and enjoy personal time

• Access to BetterHelp therapy sessions for mental and emotional wellness

• Commuter benefits and discounted rates on home auto and pet insurance

Investing in your future

• 401(k) with up to a 4% company match

• Comprehensive fertility and parental leave benefits

• Career development opportunities in a fast-growing organization

• Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Dont have it all We still welcome you to apply!

At Spring Fertility we believe that everyone who wants a family deserves to have one regardless of gender sexual orientation race ethnicity or religion. Just as we acknowledge and value the diversity of goals life experiences and unique paths to parenthood among our patients we also actively celebrate diversity within our organization. We are an equal opportunity employer and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background ability and life experience to apply to our employment opportunities.

We are scientists. We are humanists. We are passionate about fertility.

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview and you require accommodation please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process please give us a call!

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