Implementation Consultant

Global Professional Services

At Intelex implementation isnt about checking boxes or racing to a go-live date. Its about helping organizations fundamentally improve how they protect people and the environment manage risk and operate responsibly at scale.

As an Implementation Consultant youll sit at the center of that transformation. Youll partner directly with customers to translate complex business goals into working adopted solutionsand youll see the real-world impact of your work every day.

This is a role for consultants who want ownership depth and purpose not just project churn.

Customers dont buy Intelex for software alonethey buy outcomes: safer workplaces better quality stronger compliance and measurable operational improvement. You are the person who makes that real.

Youll guide customers from ambition to execution helping them design configure and adopt solutions that fit their realitynot a generic template. When customers succeed its because the implementation was thoughtful disciplined and outcome-driven. Thats your craft.

Youll lead customers through the full implementation journeyfrom discovery to go-livehelping them make smart decisions about scope design tradeoffs and priorities. Youll explain why a solution works not just how to use it.

Youll run workshops facilitate conversations across business and technical stakeholders and translate messy requirements into clean scalable configurations. Youll help customers see the path forward when things get complicated.

Your work doesnt stop at configuration. Youll test validate train and prepare customers for real adoptionso solutions are usable trusted and stable from day one.

Youll take pride in clean requirements strong design decisions disciplined testing and thoughtful documentation. Youll know that a successful project is one that customers can actually run with after go-live.

Youll deepen your technical skills on the Intelex platform integrations and data flows. Youll work across industries and regions learning how different organizations solve similar problems in very different ways.

• Customers are confident informed and preparednot surprisedat go-live
• Solutions align to real business goals and are ready for adoption
• Projects move forward predictably with issues surfaced early and handled professionally
• Stakeholders trust your judgment and seek your input
• You consistently deliver high-quality work while managing multiple engagements

Youll report to the Manager Consulting and be part of a global Professional Services organization. Youll collaborate with Project Managers Solution Architects Customer Success Support Product and a global community of experienced consultants.

You wont be on an island. Youll have mentorship peer support and access to deep subject-matter expertise as you grow.

These are the skills that make you effective from the start. We wont teach these from scratch.

You already:

• Know how to work directly with customersleading conversations earning trust and navigating competing priorities
• Have experience delivering SaaS implementations or complex technical projects including requirements configuration testing and go-live
• Can break down messy ambiguous problems and turn them into structured plans and decisions
• Understand the importance of scope timelines and quality and know how to hold the line when tradeoffs appear
• Communicate clearly with both technical and non-technical stakeholders including senior customer leaders
• Take ownership: when something goes wrong you lean in not away

These skills are non-negotiable because theyre foundational to protecting customer outcomes.

These are the skills that accelerate your careerand this role is designed to help you build them fast.

Youll develop:

• Deep platform expertise: advanced configuration patterns integrations data flows and solution design judgment
• Outcome-driven consulting instincts: connecting customer goals to adoption behavior change and measurable value
• Executive presence: framing tradeoffs risks and recommendations clearly for senior stakeholders
• Systems thinking: understanding how delivery decisions affect sales product customer success and long-term growth
• Delivery leadership: influencing without authority guiding customers through uncertainty and setting direction under pressure

We dont expect perfectionbut we do expect curiosity effort and momentum.

Top performers in this role tend to:

• Learn faster than average and apply lessons immediately
• Ask better questions not just more questions
• Seek feedback earlyand actually use it
• Take pride in clean work strong decisions and customer outcomes
• See complexity as a challenge not a blocker

This role rewards people who want to stretch not settle.

• Customer-obsessed: you care deeply about whether solutions actually work for real users in real environments.
• Consultative: you listen first then guide with confidenceespecially when tradeoffs are hard.
• Accountable: you own your commitments your decisions and your outcomes.
• Curious: youre always learningabout the platform customer operations industries and better ways to deliver.
• Adaptable: you stay effective in fast-moving sometimes ambiguous environments.
• Hungry to grow: youre motivated to fast-track your career take on complexity early and stretch beyond your current role. You dont back down from challengesyou learn from them and come back sharper.

This role is a launchpad.

The experience you gain as an Implementation Consultantcustomer-facing leadership complex problem-solving platform mastery and delivery accountabilityopens doors across the business. Many of our strongest leaders started here.

From this role consultants commonly grow into paths such as:

• Senior Consultant and Solution Architect
• Services or Solutions Sales
• Product Management
• Project Management Consulting/Services Leadership

Growth at Intelex is earned through impact. As the company grows so do the opportunitiesand this role puts you at the center of that momentum.