Underwriting Support Supervisor (Hybrid)

The Underwriting Support Supervisor (Hybrid) will supervise and manage rater addition they will provide guidance and support to staff.

Duties & Responsibilities:

• Manage assigned team provide guidance direction and leadership.
• Responsible for the daily tasks of individuals within their span of control.
• Develop cultivate mentor coach and evaluate team to meet individual company standards and the goals outlined in the divisional business plan.
• Assist with staff maintenance through recruiting selecting orienting promoting and any necessary terminations.
• Provide insight in the annual planning process evaluating team priorities and capacity.
• Set and approve employees work schedule.
• Verify and approve timekeeping records and consult employees about any discrepancies.
• Document performance feedback and other personnel matters.
• Conduct quality assurance and production review of the staff.
• Hold regular team meetings.
• Analyze the most effective utilization of available personnel including trainees based on workload and workflow conditions and make recommendations for best placement of personnel.
• Meet with management to discuss developments changes and problems concerning the status of workload and workflow within specific job positions or underwriting procedures.
• Supervise monitoring of quantity and quality of division workload.
• Conduct research and analysis for management.
• Coordinate and take an active role in training and/or events.
• Assist with new employee orientation.
• Complete security requests.
• Maintain databases spreadsheets and reports to ensure accurate records and data.
• Other duties as assigned.

Requirements:

• High School Diploma

Qualifications/Skills:

• Good understanding of organizational operations and procedures.
• Proficient in departmental workflow and underwriting procedures.
• Good computer and Microsoft skills.
• Good leadership skills with ability to mentor coach and handle conflict/controversy/difficult conversations with staff.
• Professional attitude and ability to effectively handle stress and motivate staff.
• Good written oral and listening communication and customer service skills.
• Organizational detail oriented time management and prioritization skills.
• Ability to work independently or on a team.
  

Market Range 7 / 37.5 hours per week / 3 days in office

Salary Range: $49082 - $76349

Accepting applications through: 3/2/26

Required Experience:

Manager