Associate Leave of Absence Analyst

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing human capital consulting employment law compliance and employee benefits including health insurance retirement plans and workers compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If youre passionate about innovation and making an impact on the large SMB market come join us as we power our clients business success with extraordinary HR.

Dont meet every single requirement Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role ensuring we deliver outstanding results for our small and medium-size customers. So if youre excited about this role but your past experience doesnt align perfectly with every single qualification in the job description nobodys perfect and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview
The position provides analytical and administrative assistance for leave of absence requests across the United States. This entry level role assists with the case intake documentation eligibility review adjudication and communication throughout the leave process. The analyst ensures timely and accurate processing of leave requests by following established guidelines providing clear and supportive service to internal and external clients and collaborating cross-functionally to confirm that all benefit triggers are correctly applied or updated. This role builds foundational knowledge of federal and state leave regulations and contributes to consistent compliant and positive employee experience.

What you will do

• Intake process and manage all employee leave requests in the leave management system including FMLA ADA accommodations parental medical military workers compensation coordination and state mandated leave programs ensuring compliance with federal state and company regulations.
• Determine eligibility issue required notices and ensure all documentation is complete accurate and submitted on time.
• Track outstanding documents and send timely reminders to employees and clients as needed.
• Review medical certifications for completeness and compliance and monitor all deadlines including certification recertification and provider follow-up requirements.
• Adjudicate leave requests within established guidelines determining approval denial or the need for additional information.
• Partner with payroll and benefits teams to ensure accurate pay coding deductions benefits continuation and COBRA coordination when applicable.
• Collaborate with payroll benefits HR partners legal and other cross functional teams to provide case updates clarify policies and resolve issues.
• Escalate complex ambiguous or high risk cases and communicate potential compliance concerns or documentation gaps to senior or lead team members.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• General education vocational training and/or on-the-job training required

Experience Qualifications

• Typically 2 years General Human Resources experience required
• Typically 1 years Leave of Absence process experience preferred

Skills and Abilities

• Knowledge of federal state and client-level company policies where applicable (e.g. FMLA ADA PFML) (Basic proficiency)
• Experience with leave management systems and HRIS platforms. (Basic proficiency)
• Ability to manage multiple cases and meet strict compliance deadlines. (Basic proficiency)
• Professional written and verbal communication skills. (Intermediate proficiency)
• Strong analytical and problem-solving abilities. (Basic proficiency)
• High attention to detail and accuracy in documentation. (Basic proficiency)
• Proficiency in Microsoft Office Suite especially advanced Excel. (Basic proficiency)
• Ability to maintain confidentiality and ensure compliance with privacy regulations. (Intermediate proficiency)
• Effective collaboration with cross-functional teams (HR payroll benefits legal). (Basic proficiency)
• Ability to identify and escalate compliance risks or complex cases. (Basic proficiency)

Travel Requirements
Minimal

Work Environment

• Work in clean pleasant and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
  

The preferred location for this role is Atlanta GA and the salary range for this location is $24.81 to $37.21. All qualified external applicants will be considered for an in-office role based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the companys discretion. The candidates final salary offer will be based on the candidates skills education work location and experience.

A candidates compensation may also include bonuses consistent with TriNets corporate bonus plan.

Additionally subject to applicable eligibility requirements TriNet offers permanent full-time employees a variety of benefits including medical dental and vision plans life and disability insurance a 401(K) savings plan an employee stock purchase plan eleven (11) Company observed holidays PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex (including pregnancy childbirth or related medical conditions) age veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.