Operations Support
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Job Location:
Wichita Falls, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Perform organize and streamline operational tasks to reduce the potential for errors. Provide technical assistance to customers and staff. Monitor for problems taking immediate action where possible and escalating when required.
Qualifications :
- Resolve operational problems within the defined schedules and service level agreements.
- Analyze root causes of operational malfunctions and provide resolutions.
- Handle escalated issues and follow-up on outstanding issues promptly.
- Develop preventive measures and document issue resolution procedures.
- Manage job calendars and flows to ensure timely completion.
- Recommend process improvements to improve operational efficiency and cost-effectiveness.
- Evaluate current operational processes and recommend improvements.
- Monitor system operations and troubleshoot problems.
- Assist in budget preparation and resource allocation for support services.
- Install support and maintain network and system tools.
- Manage job scheduling tool and monitor repair activities.
- Maintain daily logs of operational issues and maintenance activities.
- Contribute to business meetings and report on issue status.
- Develop support plan to prioritize and resolve multiple issues.
- Address customer issues promptly and accurately.
Additional Information :
This job is a hourly position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities.
PS Logistics complies with all applicable equal employment laws including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Foreign Office
- Analysis
- Banking Operations
- Corporate Finance
- Manual Testing
About Company
Loudon County Trucking was founded in 1996 with three units and a base of operations in Knoxville, TN. LCT is an award-winning trucking company respected in the trucking industry as specialists hauling aluminum and steel products.Loudon County Trucking, now a PS Logistics Company, has ... View more
