Operations Manager
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
About CookUnity:
Food has lost its soul to modern convenience. And with it it has lost the power to nourish inspire and connect us. So in 2018 CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today CookUnity delivers 50 million meals a year from the industrys best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.
Unwilling to stop there CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.
If that mission has you hungry in more ways than one youve found the right job posting.
What were looking for
As aOperations Manager II youll be responsible for providing a best-in-class experience to our eaters and our chefs.
Your time will be spent running the daily operations of the entire New York market as well as driving improvement measures and operational strategy.
You will help to elevate the standard streamline processes and provide efficient guidelines to the Kitchen Warehouse Food Safety Fulfillment and Logistics departments ensuring they are all set for success. All this with a long-term mindset nurturing positive daily habits with special care on scalability and cost-efficiency.
Success for this role will be measured by customer satisfaction and profitability of operations constantly identifying key opportunities and spearheading projects focused on effectively scaling our business for growth.
Responsibilities
1. Operational Oversight
- Monitor real-time operations to ensure adherence to SOPs.
- Address and resolve operational issues promptly to avoid operational disruptions.
- Ensure compliance with KPIs (Sealed Meals Per Hour Labor Food Safety Compliance)
- Act as the first escalation point for on-ground teams.
2. Team Coordination
- Labor Management / Scheduling of associates / ensuring they are briefed and aligned on daily objectives.
- Supervise and support team members during operational hours and coordinate effective shift handovers
3. Resource Management
- Ensure optimal staffing during peak and off-peak hours.
- Identify and report any resource gaps to senior management.
4. Performance Monitoring & Reporting
- Track and analyze performance metrics during shifts.
- Prepare end-of-shift reports summarizing activities issues and resolutions.
- Identify areas for operational improvement and propose solutions.
5. Communication
- Maintain clear communication with cross-functional teams including IT Customer Support and Quality Assurance.
- Relay updates and changes in processes to team members promptly.
Qualifications
- Bilingual (English & Spanish Fluency)
- Experience in cold storage (preferred) operations logistics or a similar role.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
- Bachelors degree in Business Administration Operations or a related field preferred.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Proficiency in relevant tools and software (e.g. operational dashboards reporting tools).
Benefits
Health Insurance coverage
401k Plan
We grow you grow: Stock Options Plan granted on Day 1
Eligible for a bi-annual performance bonus
PTO policy and paid sick days
5- year Sabbatical: After 5 years with CookUnity you get a 4-week paid sabbatical
Family leave: 12 weeks fully paid
Compassionate Leave: 3-5 days each time the need arises
A generous amount of CookUnity credits to enjoy our amazing meals added to your account monthly
Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
Personalized Spanish coach
Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
Compensation
All final pay rates will be determined by candidates experience knowledge skills and abilities of the applicant internal equity and alignment with market data.If youre interested in this role please submit your application and if we think you might be a fit well get in touch with you.Thank you for your time!
CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race color religion sex age sexual orientation gender identity national origin citizenship status protected veteran status genetic information or physical or mental disability.
A quick note for all candidates
Weve recently seen an increase in recruitment scams across the industry and we want to make sure you (and your data)stay safe while applying to CookUnity.We also want you to know that we take this seriously sometimes as part of our process we may ask for a briefproof of humanity to confirm that were connecting with a real person not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:
- Apply only through our official channels. All open roles are listed on our official careers page:
- Our recruiters are real people and easy to verify. You can always find them on LinkedIn with verified profiles. If youre unsure feel free to reach out to us on our officialLinkedIn Company Page.
- We only communicate through official CookUnity channels. That means emails ending in
@and interviews held through official company platforms (Google Meet or Zoom) never WhatsApp Telegram or SMS. - Well never ask for payment or personal financial details. If anyone does please dont share any information and let us know right away.
If something ever feels off or youre unsure about a message wed much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity and we care about keeping your experience (and safety) as genuine as possible.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
CookUnity offers flexible and convenient subscription plans that match your needs and taste. Find out more and start eating healthy every day, today.
