We are seeking a professional and detail-oriented Customer Service Officer to join our growing team. This role plays a vital part in ensuring seamless communication between our clients partners and internal departments. The ideal candidate will be committed to delivering exceptional service resolving inquiries efficiently and supporting event operations with professionalism and accuracy.
Responsibilities
Serve as the primary point of contact for client inquiries and service requests
Provide accurate information regarding services timelines and event logistics
Coordinate with internal teams to ensure client expectations are met
Maintain and update client records and documentation
Resolve concerns promptly while maintaining a high level of professionalism
Assist with administrative tasks related to event planning and execution
Monitor service standards and contribute to continuous improvement initiatives
Qualifications :
Strong communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to work effectively in a fast-paced environment
Professional demeanor and customer-focused mindset
Proficiency in standard office software and administrative systems
Strong problem-solving skills and attention to detail
Additional Information :
Competitive salary ($44000 $49000 per year)
Growth opportunities within a rapidly expanding company
Professional development and skill-building support
Collaborative and supportive team environment
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more