We are seeking a motivated and detail-oriented Customer Service Agent to join our growing team in Baton Rouge. The ideal candidate will serve as a key point of contact for clients ensuring inquiries are handled efficiently and professionally while maintaining the highest standards of service.
This role requires strong communication skills problem-solving abilities and a proactive mindset to support client satisfaction and operational success.
Responsibilities
Serve as the primary contact for customer inquiries and service requests
Provide accurate information regarding company services and processes
Resolve client concerns in a timely and professional manner
Maintain detailed and organized customer records
Collaborate with internal departments to ensure seamless service delivery
Identify opportunities to improve customer experience and internal procedures
Uphold company standards of professionalism and communication
Qualifications :
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional demeanor and customer-focused mindset
Problem-solving skills with attention to detail
Ability to work effectively in a team-oriented environment
Adaptability in a fast-paced setting
Basic computer proficiency and data management skills
Additional Information :
Competitive salary ($42000 $46000 annually)
Opportunities for professional growth and advancement
Skill development and ongoing training programs
Supportive and collaborative work environment
Stable full-time employment
Performance-based recognition and career progression pathways
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more