Telesales Specialist (mfd)
Job Summary
Your primary responsibility will be to establish contact with potential policyholders and present Cofaces services and products.
Key responsibilities include:
- Executing the telemarketing action plan by researching and preparing key data to acquire new policyholders
- Establishing contact with potential policyholders and identifying their needs
- Presenting branch services and other Coface products to prospective clients
- Identifying and implementing improvements in the calling process to create a more efficient approach to acquiring new clients
- Providing support to sales representatives account managers and other departments as needed
- Preparing various reports and statistics processing maintaining and archiving records and business documentation related to the role
- Ensuring compliance with internal procedures of the Branch and the Group
Qualifications :
Education and experience requirements:
- Higher vocational education (previous system)
- Higher professional education in economics administration or another relevant field and at least 1 year of relevant work experience
or - General secondary education
- Secondary technical or other professional education in economics administration or another relevant field and at least 2 years of relevant work experience
Functional knowledge:
- English: Independent user
- Croatian/Serbian: Basic user
- Good knowledge of MS Office
Competencies:
- Strong communication skills
- Results-oriented
- Achievement-driven
- Good organizational skills
- Negotiation skills
Additional Information :
We offer:
- Work in a modern office in the center of Ljubljana combined with remote work
- Flexible working hours from Monday to Friday
- Comprehensive 3-month onboarding process for new employees
- Free access to an educational platform for learning foreign languages
- Employee events
- Opportunities for growth and career development within Coface
Probation period: 3 months.
Application:
Candidates can apply exclusively online via the SmartRecruiters platform no later than February 28 2026.
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.With 75 years of experience, ... View more