Role Overview
This is a coordination first role not a hands-on engineering position. While youll- work
closely with technical consultants and engineers your primary responsibility is to quarterback
projects from an organizational and communication standpoint.
You will support projects that may include technical assessments tool implementations
integrations and operational improvements. You do not need deep MSP or Tier3 technical
experience. Instead success in this role comes from strong organization proactive -follow-up-
and the ability to translate plans into clear execution.
KEY RESPONSIBILITIES
Project Coordination & Delivery Support
Assist sales team with project scoping by consulting and coordinating with technical
experts.
Assign projects based on bandwidth availability and scheduling
Coordinate multiple concurrent client projects from kickoff through completion
Track project milestones deliverables dependencies and risks
Ensure internal teams understand responsibilities timelines and expectations
Proactively follow up to keep work moving and commitments on track
Support team with scheduling logistics and task tracking
Present management with project reports on a regular cadence identifying risk areas and
opportunities
Client Communication & Expectation Management
Serve as a coordination point of contact for clients during active projects
Schedule and organize project meetings check-ins- and working sessions
Help communicate scope timelines and next steps clearly to clients
Support consistent professional status updates and documentation
Serve as an escalation point for clients
Operational & Documentation Support
Maintain project plans task lists and status updates
Capture meeting notes action items and follow-ups
Assist with Statements of Work (SOW) coordination change tracking and project
documentation
Help standardize project coordination templates workflows and best practices.
Cross Functional- Enablement
Work closely with consultants engineers and leadership across service lines
Identify risks bottlenecks or misalignment early and escalate appropriately
Help bridge communication between technical and non-technical stakeholders
Support capacity awareness and prioritization across multiple projects.
Qualifications :
WHAT WERE LOOKING FOR
Required Skills & Experience
25 years of experience in a project coordinator project assistant operations or
professional services role within a Saas or Technology Services environment
Exceptional organizational and time management- skills
Strong written and verbal communication skills
Comfort managing multiple priorities in a fast paced -client facing- environment
High attention to detail and strong follow-through
Experience using project management and collaboration tools
Helpful but Not Required
Experience working in a consulting MSP or technology services environment
Exposure to technical or IT related- projects
Familiarity with SOWs project scoping or professional services delivery
Additional Information :
WHY THIS ROLE AT PROVAL
- Youll have clear ownership over keeping projects organized and delivered
- Youll work closely with experienced consultants and technical leaders
- The role offers growth toward formal project management or delivery leadership
- Your impact will be visible across customer satisfaction and internal efficiencyAzure AD Hybrid
Remote Work :
No
Employment Type :
Full-time
Role OverviewThis is a coordination first role not a hands-on engineering position. While youll- workclosely with technical consultants and engineers your primary responsibility is to quarterbackprojects from an organizational and communication standpoint.You will support projects that may include t...
Role Overview
This is a coordination first role not a hands-on engineering position. While youll- work
closely with technical consultants and engineers your primary responsibility is to quarterback
projects from an organizational and communication standpoint.
You will support projects that may include technical assessments tool implementations
integrations and operational improvements. You do not need deep MSP or Tier3 technical
experience. Instead success in this role comes from strong organization proactive -follow-up-
and the ability to translate plans into clear execution.
KEY RESPONSIBILITIES
Project Coordination & Delivery Support
Assist sales team with project scoping by consulting and coordinating with technical
experts.
Assign projects based on bandwidth availability and scheduling
Coordinate multiple concurrent client projects from kickoff through completion
Track project milestones deliverables dependencies and risks
Ensure internal teams understand responsibilities timelines and expectations
Proactively follow up to keep work moving and commitments on track
Support team with scheduling logistics and task tracking
Present management with project reports on a regular cadence identifying risk areas and
opportunities
Client Communication & Expectation Management
Serve as a coordination point of contact for clients during active projects
Schedule and organize project meetings check-ins- and working sessions
Help communicate scope timelines and next steps clearly to clients
Support consistent professional status updates and documentation
Serve as an escalation point for clients
Operational & Documentation Support
Maintain project plans task lists and status updates
Capture meeting notes action items and follow-ups
Assist with Statements of Work (SOW) coordination change tracking and project
documentation
Help standardize project coordination templates workflows and best practices.
Cross Functional- Enablement
Work closely with consultants engineers and leadership across service lines
Identify risks bottlenecks or misalignment early and escalate appropriately
Help bridge communication between technical and non-technical stakeholders
Support capacity awareness and prioritization across multiple projects.
Qualifications :
WHAT WERE LOOKING FOR
Required Skills & Experience
25 years of experience in a project coordinator project assistant operations or
professional services role within a Saas or Technology Services environment
Exceptional organizational and time management- skills
Strong written and verbal communication skills
Comfort managing multiple priorities in a fast paced -client facing- environment
High attention to detail and strong follow-through
Experience using project management and collaboration tools
Helpful but Not Required
Experience working in a consulting MSP or technology services environment
Exposure to technical or IT related- projects
Familiarity with SOWs project scoping or professional services delivery
Additional Information :
WHY THIS ROLE AT PROVAL
- Youll have clear ownership over keeping projects organized and delivered
- Youll work closely with experienced consultants and technical leaders
- The role offers growth toward formal project management or delivery leadership
- Your impact will be visible across customer satisfaction and internal efficiencyAzure AD Hybrid
Remote Work :
No
Employment Type :
Full-time
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