Car Park Supervisor Westfield North Lakes

Brisbane - Australia

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Your opportunity

The parking experience is often the initial and final impression for customers and retailers visiting our Westfield Living Centres.

As the Car Park Supervisor at Westfield North Lakes you will directly report to the Services Manager and play a pivotal leadership role. Your main focus will be on ensuring efficient management of the car park operations encompassing physical personnel procedural and commercial aspects.

Your key accountabilities will include:

Lead coach and develop the parking team to provide exceptional customer experiences.
Collaborate with internal and external stakeholders to identify and implement improvements for the parking experience.
Oversee day-to-day operations ensuring adherence to processes and standard operating procedures (SOPs) while maintaining overall operational awareness.
Analyse data to identify trends and insights that drive future enhancements.
Ensure safety standards are maintained within the car park partnering with relevant teams.
Work with the Centre Risk and Security Manager to manage Workplace Health and Safety (WH&S) including reviewing and updating WH&S documentation such as the WH&S Management Plan Traffic Management Plan and Peak Traffic Flow Plan.

These responsibilities are crucial for delivering outstanding customer experiences and ensuring the smooth operation of the car park.

What will setyou apart from the rest

To truly thrive in this role it is essential to approach each day with a forward-thinking mindset embracing change with grace and always keeping the customer journey at the forefront of your priorities. Your success will be fuelled by your genuine passion for providing outstanding parking experiences and your ability to foster a supportive and inclusive team environment. Remember your willingness to innovate and explore new ideas will play a key role in our collective growth and success.

Familiarity with systems and a quick ability to learn new procedures while also sharing your existing skills with the team.
Experience in leading high-performing teams to deliver exceptional customer experiences.
Proficiency in reading and analysing data to identify trends and gain insights.

What sets us apart from the rest

A collaborative welcoming inclusive and supportive culture.
Gender-neutral parental leave 18 weeks paid with no qualifying period.
Life Leave additional five days paid leave to use however you like on top of your four weeks annual leave.
Diverse career paths - Opportunities to cross-skill and develop working with over seventy different professions within the team.

Our diverse and inclusive workforce is not only something we are proud of but something to which we are committed. We encourage and support our people to bring their whole selves to work every day. This is because we believe all our differences contribute to our success and ensure a workforce that reflects the customers we serve. Our commitment is backed by executive and employee-led working groups including All Abilities LGBTI Mental Health & Wellness and Gender Equity alongside other initiatives such as our Reconciliation Action Plan to grow our Aboriginal and Torres Strait Islander workforce.

Should you have any questions or want to discuss the role further please reach out to the Natalie Papagiannis.

Closing Date 16th Feb 2026

Required Experience:

Manager

Your opportunityThe parking experience is often the initial and final impression for customers and retailers visiting our Westfield Living Centres.As the Car Park Supervisor at Westfield North Lakes you will directly report to the Services Manager and play a pivotal leadership role. Your main focus ...