Software Engineer
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
At Talkdesk we are courageous innovators focused on redefining the customer experience making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And we give back to our community by volunteering our time supporting non-profits and minimizing our global footprint. Each day thousands of employees customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations including Gartner and Forrester. With $498 million in total funding a valuation of more than $10 Billion and a ranking of #16 on the Forbes Cloud 100 list now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk we embrace FAST our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus Accountability Speed Talkdesker.
- Focus: Focus time energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
- Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
- Speed: Execute with agility and urgency. Act promptly decisively and without delay. Make good and timely decisions that keep the organization moving forward.
- Talkdesker: YOU!
Job Summary:
- The Software Engineer II is responsible for the design development and maintenance of software systems. The role requires an understanding of programming languages software development frameworks and database management. The successful candidate will work closely with a team of software developers product managers and quality assurance specialists to develop high-quality software solutions that meet client requirements.
Duties and Responsibilities:
- Collaborate with cross-functional teams to identify software requirements and design software solutions
- Write clean efficient and well-documented code
- Test and debug software applications
- Troubleshoot software issues and provide timely resolutions
- Maintain and update existing software systems
- Participate in code reviews and provide constructive feedback
- Provide technical support to end-users when required
Qualifications:
- Bachelors degree in Computer Science Software Engineering or related field
- Proven experience in software development
- Proficiency in one or more programming languages such as Kotlin (or similar) and JavaScript
- Experience with software development frameworks such as Spring.
- Knowledge of database management systems such as ScyllaDB
- Experience with distributed messaging and caching tools like Redis Kafka or RabbitMQ (Preferred)
- Familiarity with software testing methodologies such as unit testing integration testing and end-to-end testing
- Excellent problem-solving and analytical skills
- Ability to work in a team environment
- Strong communication skills
Work Environment and Physical Requirements:
Primarily office-environment work extended periods of sitting or standing computer-based work. Limited lifting and equipment usage limited to computer-related equipment (keyboards mouse etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution and we firmly believe that the best path to success for our mission is inclusivity diversity and genuine acceptance. To that end we will hire promote work along cheer for bond with and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity indigenous heritage national origin religion gender gender identity gender expression sexual orientation age disability marital status veteran status genetic information or any other legally protected status.
Required Experience:
IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- Data Structures
- JavaScript
- Software Development
- Java
- Distributed Systems
About Company
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
