Customer Service Agent Job At Airport

Shillong - India

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Customer Service Agent Company: Bluespirit Location: Shillong Meghalaya India Contract Details: Full-time Are you a friendly and outgoing individual with a passion for providing exceptional customer service Do you thrive in a fast-paced environment and enjoy working with people from all walks of life If so we have the perfect opportunity for you! Bluespirit a leading airport services company is seeking a dedicated and enthusiastic Customer Service Agent to join our team at the Shillong Airport in Meghalaya India. As a Customer Service Agent you will be the face of our company and the first point of contact for our customers. Your main responsibility will be to provide top-notch customer service and ensure a smooth and pleasant experience for all airport passengers. Key Responsibilities: - Greet and assist passengers at the check-in counter boarding gate and baggage claim areas - Handle all inquiries complaints and requests in a professional and timely manner - Provide accurate and up-to-date information on flight schedules delays and other relevant airport information - Assist with ticketing and seat assignments - Process and verify passenger documents and ensure compliance with airport security regulations - Collaborate with other airport staff and airlines to ensure efficient and seamless operations - Handle cash and credit card transactions for ticket sales and other services - Maintain a clean and organized work area - Adhere to all company policies and procedures to ensure a safe and secure environment for all passengers and employees Qualifications: - High school diploma or equivalent - Minimum of 1 year of customer service experience preferably in the hospitality or travel industry - Excellent communication and interpersonal skills - Ability to work in a fast-paced and constantly changing environment - Strong problem-solving skills and ability to remain calm under pressure - Proficient in using computer systems and familiar with airline ticketing software - Must be able to work flexible hours including evenings weekends and holidays If you are a team player with a positive attitude and a passion for providing exceptional customer service we want to hear from you! Join our dynamic team at Bluespirit and be a part of creating a positive and memorable airport experience for our customers. Apply now!