Airport Passenger Handling Staff – Freshers & Experienced
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Job Summary
Permanent Position: Airport Passenger Handling Staff Company Overview: Bluespirit is a leading airport management company based in Kochi Kerala. We provide a wide range of services to ensure smooth and efficient operations at the airport including passenger handling baggage handling flight coordination and ground support services. Our team is dedicated to providing exceptional customer service and ensuring a positive experience for all passengers. Job Description: We are currently seeking both freshers and experienced individuals to join our team as Airport Passenger Handling this role you will be responsible for assisting passengers with their travel needs and ensuring a seamless and comfortable experience at the airport. Your primary duties will include: - Greeting and welcoming passengers as they arrive at the airport - Assisting with check-in procedures including issuing boarding passes and luggage tags - Providing information and assistance to passengers regarding flight schedules delays and cancellations - Helping passengers with special needs such as unaccompanied minors or passengers with disabilities - Assisting with the boarding process and ensuring all passengers are on the correct flight - Handling and resolving any customer complaints or issues in a professional and timely manner - Coordinating with other airport staff to ensure efficient and timely operations - Maintaining a clean and organized work area at all times - Adhering to all safety and security procedures and regulations - Other duties as assigned by the Airport Manager. Requirements: - High school diploma or equivalent - Excellent communication and customer service skills - Ability to remain calm and professional in high-stress situations - Strong attention to detail and ability to multitask - Basic computer skills - Prior experience in the aviation industry is preferred but not required - Must be able to work flexible schedules including weekends and holidays - Must be able to pass a background check and obtain necessary airport security clearance. Benefits: - Competitive salary - Comprehensive training program - Opportunities for career advancement - Medical dental and vision insurance - Paid time off and holidays - Employee discounts on travel and other services. If you are a team player with a passion for providing exceptional customer service we encourage you to apply for this exciting opportunity to join our dynamic team at Bluespirit.
Key Skills
- Time Management
- Guest Relations
- Hospitality Management
- Front office Managements
- Accomodation
- Telephone handling
- Communication
- Guest Services
- Relationship Management
- Reservation
- Airport
- Administrative Services
- Client Services
- Airlines
- Safety and Security
